Overall Ratings & Reviews Aloft Columbus University District

Loved this hotel

Clean, friendly

Great stay! Very clean and modern. Lots of great amenities.

Very quiet nice neat clean friendly staff onsite security and free parking

Nice hotel overall, very modern decor, very friendly staff.

Such a wonderful experience, staff was absolutely amazing!

Upon arrival our room was filthy dirty. Sheets had stains, walls had stains, handprints all over the wall. It obviously had not been cleaned. There was painters tape around the walls possibly it was under construction and they forgot to take the tape off. We asked them to switch rooms they said they could not accommodate that so we asked them to clean the room. they asked us to make a list of things that were dirty and they would clean it, they would not let us stay in the room while they cleaned it they made us wait in the lobby. After their so-called second cleaning, we went up to the room only to find it still dirty, new sheets with new stains and hair all over them. We called down to the desk and asked if they could just give us some cleaning products and we would clean it ourselves, they said they couldn't do that. Then the manager called, who they had previously said was not working and couldn't be reached, and said if we continued to complain we would be asked to leave. There were no other hotels in the area available due to the event going on. So we had no choice but to stay. The photos I'm posting are after they cleaned our room a second time.

Hotel was very nice great location walking distance to the stadium.

great staff and cool hotel - enjoyed stay - went to columbus for a wedding !

Hotel was nice & modern but lacked upkeep on maintenance. Really liked outside deck with fireplaces. Enjoyed game options. Room was small but comfortable.

The room was very big and roomy and clean

Our stay was amazing. Nice clean space for me and my husband to celebrate our anniversary.

I liked the hotel. It was clean and the staff were nice and helpful. I would stay here again.

Perfect area. Close by food options and stores. It's a little confusing when you get there. The check in desk isn't there when you wall in the door. You have to take the elevator up a floor to get to it. When doing the pre-check in via the email they sent, they gave an option for turn down service during your stay. You could select "yes" or "no". I selected "no". Personal preference, I just don't particularly care for strangers in my room when I'm staying somewhere. Imagine my surprise when I came back one day to find that they had been in there. (We were there for 3 nights) I guess, don't put that in the questionnaire if you're not going to honor it. Minor to some, but it bothered me. There was a piece pulled up in the shower that covers the drain, the light on one side of bed didn't work, and there were some crazy cobwebs in the top corners of the room. Despite all if that though, it really is a nice hotel. I really liked the security they had in the parking lots and that you had to have keys to get to your floors.

Staff was very attentive to my needs. They were friendly and courtious.

Comfy beds and close uber to everything! Very clean and updated

Love this hotel!!! The only problem is the walls must be thin or I must have had loud people above me. I was woken up at 4:30 am and had to call the front desk. And then again at 7:30 am. It was pretty awful!

Just amazing

nice up to date hotel

Bed wasn't that comfy. No iron and ironing board only steam iron. No microwave inside room