Decor was black/ dark and lighting was so poor it was difficult to find things in my suitcases, purse, on top of the desk, countertop. I needed my torch to locate the light switches! Higher watt bulbs would have made all the difference. Restaurants were good although prices on high side. Staff were excellent;very helpful and friendly. The room was updated, well appointed, and spacious; shuttle to airport went smoothly. Overall a good one night stay but I’d be sure to bring a flashlight/ headlamp!

Clean big room, helpful staff

Good

Room was lovely very clean and comfortable.but where room was located it was very noisy.had what I believe air conditioning units outside near are room so very little sleep

Good

Great room, the health club is a real bonus. Despite checking in online on the day, i could not get the terminal to issue my room key (card) and even at the reception desk it took 5 minutes, which was not great.

Booked an extra night as we were arriving early morning and wanted to ensure the room was available. Despite emailing the hotel to let them know we would not e checking in until 6am, it still took some time to a) locate our booking and b) get us into a room.

Staff were very helpful & friendly

The systems were down on arrival so were asked to wait in the lobby area/drinks bar. I waited with my daughter for 30 minutes and went back to reception where they were serving people and checking people in. When we were finally checking in, a rude man interrupted the check in and the receptionist allowed him to interrupt and served him. Then when we finally get to our room, they gave us a double bed instead of a twin room. I told reception and was not offered another room. The bed was actually comfortable however would have preferred a twin room as I had booked. The breakfast was not worth the money. The staff were rude- I asked if there were any poached or fried eggs and she rudely said no and said only what there! Stormed off angrily. The sausages were disgusting. The coffee was cheap and tasted disgusting. There is a Starbucks vending machine outside the breakfast serving area which was expensive. You would expect the coffee to be decent for the price of the breakfast. I also saw a fly in the pile of yoghurt on the counter.

Horrible experience. Their internet went off the first time I came and the following day, I was sweaty cos their electricity went off at about half 5 in the morning. Horrible food and it’s ridiculously expensive. It’s a no for me. The female staff were so professional.

Great Customer service and Spa/Pool

A lot nicer / more modern than I expected to be honeat! Neat bedrooms, spacious, well equipped.

Check in was a long process, car park was that full had to park half in a bush, power cut so no breakfast with no refund offered.

Great location, easy access to parking and airport. Also electric chargers on site which was a huge bonus!! Rooms were clean, and spacious. Would recommend!

The rooms are very nice, breakfast was okay but could be better, the pool was cold the second time I went

I had a king room and it was amazing! It was super clean, had a nespresso machine and a mini fridge and a very comfy bed!

Good room. Parking is a very busy. Quality of room service food is average

Check in , room and leisure facilities all an issue which wasn’t resolved

Checked in was fine. They have kiosk for guests to self checked in.

The room was great, the staff were very helpful and went the extra mile to make sure.