5,7
Fair
From 3 reviews
Provided by travelers on
Cleanliness

6,0

Room Comfort

6,0

Meal

0,0

Location

5,0

Service and Facilites

7,0

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Traveler Reviews Villa Griya MHS - 3 Bedroom

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Customer reviews
Belpas H.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 83 week(s) ago
Seperti yang telah di sampaikan melalui telpon customer service terkait adanya indikasi penipuan yang dilakukan pihak penyewa villa tersebut dengan bukti sebagai berikut: 1. Rumah aslinya tidak sesuai dengan foto yang ditampilkan, yang digambarkan di foto dashboard tampak luas lebar garasinya. 2. Akses jalan sempit tidak bisa dilewati mobil, bahkan untuk menuju rumah villa sewa harus turun mobil jalan kaki lewat gang kecil yang sempit. 3. Nomor kontak penyewa selama 2-3jam terakhir tidak bisa dihubungi baik lewat telpon seluler maupun aplikasi whatsapp. Sekian dan terima kasih. Salam harmoni.
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Taufiq W. F.
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6,5
/10
Reviewed 183 week(s) ago
There are several points I would like to make. 1. There is no villa name on the property, even the security I asked in the surrounding housing did not know. 2. Road access is very, very bad if you bring a sedan. 3. Once I arrived at the inn, I had to call the owner because the villa was locked. Initially I contacted via the number listed in the application but the number could not be reached. Luckily there was a telephone number posted. 4. In the application it is written 24 hour reception, because I don't know the area there, I assume there is a minimum security guard for walkin guests. But apparently I have to wait about 10-15 minutes. 5. I once managed a hotel, indeed sometimes emails or reservation notifications are late. 6. Linen / sheets sorry for the many spots. 7. Water in the bathroom, especially for hot water, if it is turned towards the heat the flow is very small. 8. The button for the faucet/shower switch doesn't work, you have to keep pulling it, so it's very difficult to take a shower comfortably. 9. Hopefully there will be improvements in the future, regardless of the property being sold or still being managed.
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