Royal Palm Hotel & Conference Center Cengkareng

Explore Royal Palm Hotel & Conference Center Cengkareng
8,3
Very Good
From 764 reviews
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Cleanliness

8,3

Room Comfort

8,2

Meal

8,5

Location

8,5

Service and Facilites

8,4

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Staff Friendliness (24)
Ambiance (21)
Bedroom (20)
Room Space (19)
Hotel Area (19)
Bathroom (18)
Variety (18)
Accessibility (17)
Taste (16)
Soundproof (15)
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Traveler Reviews Royal Palm Hotel & Conference Center Cengkareng

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I Gusti A. R. S.
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Medical
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10,0
/10
Reviewed 2 week(s) ago
This hotel was the second I stayed at during my time in West Jakarta. It's strategically located and easy to find, situated in a residential area that feels like a cluster, and close to Cengkareng Regional Hospital. There are plenty of food vendors around the cluster area, and it's still within walking distance, making it quite convenient. Upon arrival, check-in was scheduled for 2:00 PM, but I was allowed to check in about 10 minutes early. I was immediately given a key and assigned a room on the second floor. I originally had a corner room, but the key didn't work. I immediately called the hotel number listed, and the response was very quick. The staff immediately came and moved me to another room. Upon entering my new room, my first impression was very pleasant. The room was beautiful, spacious, and comfortable. The bathroom was also spacious and beautiful. There was a wardrobe, complete amenities, cool air conditioning, and working hot water. Overall, the room felt very comfortable to rest in. The hotel also provides laundry services, which were very helpful during my stay. A small note: I was a bit surprised when I left and returned to find that it had been cleaned, even though I hadn't requested it. However, everything was safe, so it wasn't a problem. The staff was generally friendly, responsive, and helpful. My stay at this hotel was very pleasant and satisfying.
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v***n
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Business
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9,7
/10
Reviewed 3 week(s) ago
Keep the room clean. Thank you.
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v***n
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Business
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9,7
/10
Reviewed 3 week(s) ago
Please help keep the room and bed sheets clean, thank you. The rest is ok.
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H***a
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Staycation
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10,0
/10
Reviewed 3 week(s) ago
Breakfast is delicious, there is an airport shuttle, strategic location, stay 1 night and take 2 rooms
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Verified Traveler
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8,8
/10
Reviewed 3 week(s) ago
At 2:30 a.m., an "uninvited guest" arrived. A sexy woman offering massage services. I booked two rooms for my husband, wife, and two children. How could she freely go upstairs and knock on random rooms?
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N***r
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9,7
/10
Reviewed 3 week(s) ago
Location is ok, comfortable, clean, food is good.
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B***y
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Business
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10,0
/10
Reviewed 4 week(s) ago
great for business or holiday
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B***y
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10,0
/10
Reviewed 4 week(s) ago
great for business or holiday
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B***y
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Business
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10,0
/10
Reviewed 4 week(s) ago
Same as the one for business and trip
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Muliadi P.
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8,8
/10
Reviewed 5 week(s) ago
Fast service and friendly staff
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D***s
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10,0
/10
Reviewed 7 week(s) ago
It was quite a pleasant stay at this hotel.
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D***i
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Staycation
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9,4
/10
Reviewed 9 week(s) ago
The best around Cengkareng.
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L***s
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Staycation
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6,7
/10
Reviewed 10 week(s) ago
Please put the toilet paper in the bathroom neatly, not groped. For the price of around 500 thousand rupiah, it's not worth it. The room is not clean. Also, the coordination between the housekeeping staff and the reception is not good. We have already informed the extension twice but still asked repeatedly. Please work on a more solid team and better management. The Wi-Fi is very slow and intermittent.
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L***s
icon-origin-TRAVELOKA
6,7
/10
Reviewed 10 week(s) ago
Tolong itu tissue di wastafel kamar mandi nya disusun rapi, saya check in 2 kamar berbeda dan melihat tissue nya berantakan banget, Room nya juga kurang bersih
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J***i
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6,8
/10
Reviewed 11 week(s) ago
The AC is not cold enough, the room smells of cigarettes, even though it is a non-smoking room.
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Riyana S.
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8,6
/10
Reviewed 11 week(s) ago
The food is delicious, the only shame is that the room smells of cigarettes, the sheets don't have any fragrance at all, hopefully they will pay more attention in the future.
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1 people find it helpful
Levya H.
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Staycation
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8,5
/10
Reviewed 14 week(s) ago
I came here to accompany my husband to work on the weekend, so far it's ok, but there's no play area for the kids.
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r***y
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Staycation
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10,0
/10
Reviewed 15 week(s) ago
It's really good, and the menu is also delicious. The rooms are comfortable and clean. The location is also very strategic.
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Falih M.
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8,5
/10
Reviewed 18 week(s) ago
The main plus point is the strategic location
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1 people find it helpful
p***g
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Staycation
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6,8
/10
Reviewed 19 week(s) ago
Requested a non-smoking room, but there was also a cigarette smell on the 5th floor. At night it was noisy with love music, in the morning it was also noisy with a drum band, apparently there was a morning service. The night light was almost off, the room lights were very dim. The food so far was okay.
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