Overall Ratings & Reviews Tirto Arum Baru

The staff was friendly, but the room floor was dirty, the table was dusty, the hotel slippers were wet as if they had just been used, and the sheets and bed cover were stained with red stains, I don't know what. Overall, it was okay, with hot water, complete toiletries, a TV, an electric kettle, and coffee and tea. Please pay more attention to cleanliness.

The pillows and blankets smell like they haven't been replaced recently. The bathroom is a bit dirty.

Large hotel grounds and fun facilities for children, really great option versus other smaller hotels in the area. I love that it is spacious, with great facilities on site and nearby on foot

Be careful, if you want to order, you don't get what is in the application, the 3-story building doesn't have an elevator.

I don't know, this is my third experience staying with accommodation from apps. The bathroom smells bad, has lots of crust, and is old. No hairdryer, minimal soap.

Untuk keluarga oke banget karena banyak aktivitas seru kaya naik perahu, memanah, berenang, outbound, olahraga. Kalo untuk cari ketenangan atau privasi kurang cocok, karena lokasi penginapannya bisa dikunjungi selain guest penginapannya. Karena ada aula untuk sewa umum, kolam renang bisa untuk umum juga, dan fasilitas outbound juga bisa untuk umum. Jadi kalo lagi ada event pasti jadi ramai.

Friendly, helpful service, clean but not very fragrant, old interior but still ok. Good food. Too bad they forgot to put sugar in the room, so the coffee was bitter. Strategic location.

Hotel terga enak yang pernah aku inepin. Ga usah dibintangin lah. Ga banget deh. Bener-bener se-ga enak itu. G ada lift padahal dapet kamar lantai 3. Resepsionis seakan masa bodo yang pnting dah kebayar ya kan. Mau kita komplain ya bodo amat. Area parkir dengan kamar juauh banget. Gila jauh banget. AC panas, kamar terkesan ga dibrsihkan. Kamar mandi kotor. Selimut banyak rambut-rambutnya. Geleuh banget. Gak bakal di sini lagi.

Disistem fasilata kolam pribadi, ternyata tidak ada.

Seprei kotor dan kamar mandi kotor.

Long service from the restaurant and staff throughout the entire process. As for the room, the air conditioner wasn't cold, the room wasn't clean, there were cockroaches.

The place is very nice, the facilities at the hotel are also complete and clean, the swimming pool and the rides around it are also many and fun, the breakfast is delicious. Highly recommended for family stay tours.😍

Get the 1st floor. Kayak a small house like in a villa for tourist attractions. Lack of privacy like not in a hotel .

All the crew is very unfriendly.

There are many accommodations for families.

Very disappointing, very regretful, will not go again, service is not good. The receptionist's distance to the room is quite far, there is no elevator, you have to go up the stairs all the time until the room is really very disappointing, the room facilities are not in accordance with the price, the room is dirty, dusty, cramped, very dark especially in the hallway there are lots of stains on the blanket, the bathroom was also dirty we came still all wet. Room near warehouse and kitchen. And we decided to move to another hotel so we didn't stay here, we paid a lot, we couldn't get a refund either.

The receptionist is not friendly, the room has lots of insects, the room ordered does not match what is not accepted, the floor of the room when entering is not clean, I don't want to stay at this hotel again.

Just once to this hotel. The atmosphere of the room is not bright, so cockroaches feel at home in the room, there is no air freshener either in the room or in the toilet, so it smells musty / damp. Oh yes, 1 more AC is also leaking, dripping water.

Dirty and humid place, less recommendations on the balcon, lots of lizard droppings

The walls in the room are dirty, the maintenance is not maintained.