8,9
Very Good
From 621 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

9,1

Location

8,9

Service and Facilites

9,0

People often mention about Forbis Hotel
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Staff Friendliness (6)
Bedroom (6)
Wifi (5)
Ambiance (5)
Distance to City Center (4)
Room Space (4)
Bathroom (4)
Hotel Area (4)
Check-in/out Time (3)
Taste (3)
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Traveler Reviews Forbis Hotel

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40
Customer reviews
zahwa z.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Worth to stay @Forbis, friendly staff from entering the main gate to checking out. Clean and well-maintained rooms, there is a children's pool too.
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amier d.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Complete facilities, very friendly and helpful staff, nice hotel atmosphere. will come back here if there is a travel agenda to Cilegon - Serang Thank you Forbis
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r***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
nice, comfortable, clean, fragrant and friendly.... cool.... recommended
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
comfortable and quiet...because it happened to be Eid al-Fitr so it wasn't too crowded
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
The hotel is clean, quiet, okay for working, must bring family next time
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear valued guests, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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I***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
The staff was friendly and helped us carry our things from the parking area.
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4 people find it helpful
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 43 week(s) ago
The hotel staff is very friendly. The food menu has many choices and tastes good. The room is clean. It's just that the swimming pool is a bit dirty. Especially the shallow pool (for children) is dirty and the plants around it are not neatly arranged so it looks scary.
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+5
2 people find it helpful
Accommodation's Reply
23 Aug 2024
Dear Mrs. Chrahitta, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We apologize if there is any service and product that is less than satisfactory, we will convey it to the relevant section or Department to be used as input and changes in the future. We always look forward to your visit. Best regards, Puji Setiawan | Front Office Manager.
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Y***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 52 week(s) ago
Very good and satisfying, no doubt staying at the best Forbis hotel 😍.
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1 people find it helpful
Suprayogi
icon-origin-TRAVELOKA
8,5
/10
Reviewed 60 week(s) ago
Akomodasinya bersih. Kamar mandinya luar biasa bersihnya. Jadi kami merasa nyaman selama di hotel. Untuk sarapan paginya enak dan cukup variatif. Secara keseluruhan Oke banget. 🙂👍.
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Novia
icon-origin-TRAVELOKA
8,5
/10
Reviewed 74 week(s) ago
Pelayanannya sangat baik dan kamar serta sarapannya juga sangat baik.
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Amir H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 76 week(s) ago
Cool. Comfortable, clean, that's all. I want to come back here again.
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1 people find it helpful
R Senat J. R.
icon-origin-TRAVELOKA
4,9
/10
Reviewed 76 week(s) ago
Di luar ekspektasi saya dengan sekelas hotel bintang 4 pelayanan receptionist mengecewakan sekali, menu sarapan paginya pun standar untuk hotel kelaa bintang 4, kayanya ga akan lagi pake hotel ini untuk ke depan nya.
2 people find it helpful
Donny A. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 79 week(s) ago
The rooms are spacious, comfortable with surprisingly complete amenities of OK quality. Even though the breakfast choices are not as many as we imagined, the quality of the food, freshness and taste of the food are authentic and very tasty and it has a top-notch Korean food menu. Haven't had time to try the various facilities available, but Forbis will definitely be our family's choice for breakfast in Cilegon. Thank You.
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2 people find it helpful
Accommodation's Reply
29 Dec 2023
Dear Mr. Donny Ardianta P. Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review of our hotel, your review will really help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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Lizzie Marknatama
icon-origin-TRAVELOKA
10,0
/10
Reviewed 97 week(s) ago
Areanya luas-luas, Parkiran luas, kolam renang luas, lobby nya pun luas, dan bisa terlihat pada yang saya foro areanya sangat bersih sekali, jadi nyaman banget stay di Forbis.
1 people find it helpful
Maudy Wartabone
icon-origin-TRAVELOKA
10,0
/10
Reviewed 97 week(s) ago
Pengalaman menginap yang baru di Kota Cilegon, karena baru pertama kali menginap di sini, sangat nyaman kamarnya, Sarapan sangat lengkap, ada korean menu di sarapan, fitness center nya lengkap dan alatnya baru-baru juga.🫰.
1 people find it helpful
Medina Rusli
icon-origin-TRAVELOKA
10,0
/10
Reviewed 99 week(s) ago
Hotelnya nyaman. Staff friendly semua, sangat menyebangkan, boleh pakai sepeda dan gratis pula, oh iya pas check in di kamar sudah ada wellcome cake, dan saat check out reception nya tanyakan kenyamanan saat kita berada di hotel, bentuk sangat care terhadap tamu. Terima kasih forbis beserta semua staff 🥰.
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Dian W. S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 101 week(s) ago
For hotels, the price is 1 million plus an extra bed of 360 thousand at a price of almost 1.4 million per night, it is not worth it because visitors cannot enjoy all hotel facilities, one of which is the hot water pool, where during my stay I was kicked out, to get out of the hot water pool and if you want to use it, you have to pay, it's different from the hotel next door, it's already free and you can take advantage of all the facilities, and you get 2 rooms, you don't mean to drop it, but this is really my complaint of disappointment, if there really is a place or hotel facilities and it's in the hotel, if indeed can't be used by visitors, so just get out of the hotel. Not bad, it's better to think again if you are going to stay here.
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3 people find it helpful
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Rio R.
icon-origin-TRAVELOKA
8,1
/10
Reviewed 103 week(s) ago
Very satisfied staying at the Forbis Hotel, the facilities are complete, there is a sauna and gym for men, the swimming pool is indoor and outdoor there is also a pool of cold water and hot water, good for blood circulation, the minus was that the breakfast was not satisfactory, the fried rice tasteless. Then in the application it says free snacks but apparently you don't get snacks, only drinks get them. For a special gift, when I checked out, I thought I'd get a good souvenir, but apparently they said it was finished, so I got a cake. The cake is delicious, it's just not big enough hehehe
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+2
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Accommodation's Reply
07 Jul 2023
your reply. Dear Mr. Rio, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon City, and for taking your valuable time to provide a review about our hotel, your review will really help us to always provide our best service. We apologize if any of our services and products are unsatisfactory, we will convey this to the relevant Department for input and future changes. We are always looking forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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akbar t.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 107 week(s) ago
Really good place to stay in cilegon area, and especially we got free snack every check out! Thank you forbis!
1 people find it helpful
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A Rofiudin
icon-origin-TRAVELOKA
9,7
/10
Reviewed 108 week(s) ago
The hotel is quiet. Spacious parking. It's comfortable.
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Number of reviews per page
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