Overall Ratings & Reviews Ibis Samarinda

Dear Mr. Masrudin, Warm greetings from ibis Samarinda, It is a pleasure to welcome you back to our hotel. We apologize for the inconvenience you experienced regarding the lobby facilities that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm regards, Seto Marsono. General Manager.

Dear Mr. Khaidir A, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.

Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel. We apologize for the inconvenience you experienced regarding the facilities in the room that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm Regards, Seto Marsono. General Manager.

Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We’re delighted to know that you appreciated our friendly staff and the style of the bedroom. Your kind words truly motivate us to keep delivering great service. We also sincerely apologize for the shortcomings you experienced during breakfast. Your feedback regarding the taste and temperature of the meals has been shared with our kitchen team for immediate improvement. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Seto Marsono General Manager

Dear Mr. Wawan S, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel service. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager

Dear Sir/Madam, Warm Greetings from ibis Samarinda, Thank you for taking the time to write a review about your experience at ibis Samarinda. We understand that your expectations did not match your expectations, for your information, we provide several room rate options that are adjusted to the number of guests staying, including the amount of breakfast provided. We implement this so that guests can choose the package that best suits their needs and preferences. We hope to be given the opportunity in the future to present a better stay experience that meets your expectations. Warm Regards, Seto Marsono. General Manager.

Dear Mrs. Niki R. A, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel facilities. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager

Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel. If you have time, we will be happy to listen to your experience. The entire ibis Samarinda team awaits your presence in the future with a more memorable experience. Warmest Regards, Seto Marsono. General Manager.

Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager

Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to ibis Samarinda in the near future. Kind regards, Seto Marsono General Manager

Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager

Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel services and facilities according to your expectations. The entire ibis Samarinda team is waiting for your presence in the future with a more memorable experience. Warmest Regards, Seto Marsono. General Manager.

Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Thank you for taking the time to write a review about your experience at ibis Samarinda. We understand that your expectations did not match your expectations, for your information, we provide several room rate options that are adjusted to the number of guests staying, including the amount of breakfast provided. We implement this so that guests can choose the package that best suits their needs and preferences. We hope to be given the opportunity in the future to present a better stay experience that meets your expectations. Warmest Regards, Seto Marsono. General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Samarinda. Thank you for your continued trust and for choosing Ibis Samarinda for your holidays! We sincerely apologize for the inconvenience you experienced regarding the bedsheet and towel. Please rest assured that we take your comments seriously and have shared them with our housekeeping team to ensure better quality control and immediate improvements. We truly appreciate your input, as it helps us to enhance our service and facilities. We hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Seto Marsono General Manager