9,0
Exceptional
From 620 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,7

Location

9,0

Service and Facilites

9,0

People often mention about Gold Plaza Hotel Da Nang
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Staff Friendliness (36)
Room Space (32)
Variety (27)
Bedroom (26)
Wifi (25)
Distance to City Center (23)
Ambiance (22)
Bathroom (22)
Hotel Area (22)
Family Friendly (21)
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Traveler Reviews Gold Plaza Hotel Da Nang

Number of reviews per page
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40
Customer reviews
Pham D. C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Beautiful hotel, clean room, luxurious, enthusiastic staff
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Accommodation's Reply
19 Aug 2025
Dear Valued Guest, Your feedback warms our hearts! It is a pleasure to know that you enjoyed the hotel. Our team prides itself on providing friendly service, and we are delighted that this was reflected throughout your stay. We are also delighted that you appreciated our attention to detail and cleanliness, which are important elements of a great experience at Gold Plaza Hotel. We strive to maintain high standards in everything we do. Once again, thank you for your kind words. We look forward to welcoming you back in the near future. Best regards, Hotel Management
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff is very friendly and enthusiastic, the spa or taxi recommendations are very good.
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you very much for your stay and your lovely review of our staff! We are delighted that you enjoyed your stay. We appreciate your comments about our friendly and helpful staff. We promise to continue training all our staff to provide the highest level of service to all our valued guests. We look forward to serving you in the future. Have a nice day Best regards, Sales Department
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V***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Friendly, enthusiastic, thoughtful
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, Thank you for choosing to stay at Gold Plaza Hotel and taking the time to share your wonderful experience. We are delighted to know that you are satisfied with the services and facilities we provide. We always strive to bring you the most comfortable and memorable experience. We look forward to welcoming you back soon. Best regards, Sales Department
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K***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Good location, near the Han River and the airport. Rooms are clean and breakfast is standard.
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, Thank you for choosing to stay at Gold Plaza Hotel and for taking the time to share your wonderful experience. We are delighted to hear that you were satisfied with our services and facilities. We continuously strive to provide our guests with the most comfortable and memorable stay. We look forward to welcoming you back again soon. Best regards, Sales Department,
N***N
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The hotel is quite conveniently located. I stayed for 3 nights, everything was quite good. The TV had Netflix (no account available), the balcony had tables and chairs but the weather was hot so I rarely sat there. I didn't like the toilet very much because the partition was designed quite short, water easily splashed to the toilet next door. In return, the staff and security here were enthusiastic, supporting everything I needed. The downside is that the water tank smells unpleasant like sewers.
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5 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, First of all, we would like to thank you for choosing to stay at Gold Plaza Hotel and taking the time to share your valuable review. We are delighted to hear that you were satisfied with the friendliness and enthusiasm of our staff. We are also sorry to hear that some aspects of your stay experience did not meet your expectations, especially regarding the design of the restrooms and the underground parking area. We would like to take note of your comments and will take them seriously to improve our services in the future. We hope to have the opportunity to welcome you back and provide you with a better experience. Best regards, Sales Department
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Nguyen D. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The hotel is very clean, the staff is friendly and professional. Breakfast is varied. Reasonable price, worth coming back. We will come back to the hotel when visiting Da Nang for the next vacation
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customers, Thank you very much for choosing to stay at Gold Plaza Hotel and taking the time to share your wonderful compliments. We are very happy to know that you are satisfied with the service and experience at the hotel. Your satisfaction is a great source of motivation for us to constantly strive to improve the quality of service every day. We hope to welcome you back in the near future and continue to bring you more wonderful experiences. Wishing you good health and happy trips! Best regards, Sales Department
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D***g
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
Good hotel, varied breakfast
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3 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customer, Thank you for choosing to use the services at Gold Plaza Hotel and taking the time to share your feelings. We are very pleased to know that you are satisfied with the quality of service and support from our staff. Your compliments are a great motivation for us to continue to strive to improve the experience for all customers. If you have any further suggestions in the future, please do not hesitate to share with us. We look forward to welcoming you back in your next stay. Best regards, Sales Department
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 7 week(s) ago
In general, the room is ok, everything including the staff and receptionist are very enthusiastic, the downside is that the bathroom only has 1 place to hang clothes right at the door, very inconvenient, adding another bar to hang clothes for guests would be even better!!!
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3 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customer, Thank you for choosing Gold Plaza Hotel and taking the time to share your experience. We are delighted to know that you are satisfied with the quality of service and support from our staff. Your compliments are a great motivation for us to continue to strive to improve the experience for all customers. We are sorry to hear that some experiences did not fully meet your expectations. If you have any further comments in the future, please do not hesitate to share them with us. We look forward to welcoming you back on your next stay. Best regards, Sales Department
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Phan H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
This is my first time staying here but this hotel is ok, clean and quite close to the airport. I haven't had breakfast here so I don't know what the food is like.
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customers, We sincerely thank you for your trust and choosing to stay at Gold Plaza Hotel. We hope that you have had a comfortable and memorable vacation/business trip. Your satisfaction is our top priority. If you have any comments or feedback about our services, we look forward to hearing them to improve further. We hope to welcome you back soon for your next stay. Best regards, Sales Department
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Â***n
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Everything ok, there is a small elevator, enthusiastic staff
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, Greetings from Gold Plaza Hotel. First of all, thank you for choosing Gold Plaza Hotel and sharing your feedback. We are delighted to hear that you enjoyed your stay here. Our goal is to ensure that all of our guests have a wonderful stay; all the details and comments that our guests share are important to our continued improvement. We are constantly working to provide the best possible experience for our guests and take note of all your suggestions. We look forward to seeing you again. Thank you and best regards, Sales Department
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Tran M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
I'm so tired of going to Da Nang, I want to come back again. The scenery is super beautiful, the people are friendly. Gold Plaza Hotel is clean, thoughtful, delicious breakfast buffet, extremely enthusiastic staff.
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6 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customers, Thank you so much for your super cute and warm comments about Gold Plaza Hotel! Our whole team read your review with a big smile on our faces 😊 We are so happy to know that you had a pleasant time and felt right at home. Such sincere words of encouragement are a great inspiration for us to continue working with all our hearts. We look forward to welcoming you back in the near future – Gold Plaza Hotel is always open to welcome you like a close friend. Best regards, Sales Department
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Ms Phuong
icon-origin-TRAVELOKA
5,3
/10
Reviewed 10 week(s) ago
Very bad service. Never going back.
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12 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customers, First of all, we would like to sincerely apologize to you for the unsatisfactory experience during your stay at Gold Plaza Hotel. We are sorry to hear that the service did not meet your requirements, poor service has affected your comfort. This is not the service standard that we want to bring to our customers. We sincerely thank you for your comments and have forwarded the information to the relevant departments for timely inspection, adjustment and improvement. We hope that you will give us the opportunity to fix and serve you better in the future. Best regards, Sales Department
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Ms Phuong
icon-origin-TRAVELOKA
5,4
/10
Reviewed 10 week(s) ago
Dirty room, kept telling to clean the room but never cleaned it for the guest. Staff ignored, didn't care about the guest. Very bad! Never come back.
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7 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customer, Thank you for sharing your review after using the services at Gold Plaza Hotel. We are sorry to hear that some experiences did not fully meet your expectations. We always value all comments from customers and are committed to seriously improving the issues you have raised. We hope we will have the opportunity to serve you better in the future. Best regards, Sales Department
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Gebrin S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
The staff is very friendly, helpful, and very helpful.
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3 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guests, Thank you for choosing to use our services at Gold Plaza Hotel and for taking the time to share your feedback. We are delighted to hear that you were pleased with the quality of our service and the support provided by our team. Your kind words are a great motivation for us to continue improving and delivering the best possible experience to all our guests. We truly value your input and are committed to improving the areas you've mentioned We hope to have another opportunity to welcome you back and provide a better experience in the future. Best regards, Sale department
N***H
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Friendly and enthusiastic staff. Will come back.
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Gold Plaza Hotel and for taking the time to share your positive comments. It is a pleasure to know that our staff made you feel welcome and supported throughout your stay. We believe that thoughtfulness and a genuine smile are what make each guest’s experience memorable. We will pass your compliments on to the entire team – we are sure they will be delighted and motivated. We look forward to welcoming you again in the future! Best regards, Sales Department
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C***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Friendly and enthusiastic staff
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3 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customer, We would like to thank you for choosing to stay at Gold Plaza Hotel and for sharing your positive feelings about our staff. We are delighted to know that the friendliness and enthusiastic support from our staff have left a good impression on you. At Gold Plaza Hotel, we always put customer satisfaction as our top priority, and compliments like yours are a great source of motivation for us to constantly strive. We will forward your compliments to all our staff so that everyone can share this joy. We look forward to welcoming you back in the near future. Best regards, Ms. Thuy Sales Department
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DAO V. Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The first time I set foot in Da Nang, I was really overwhelmed by the landscape, the people, the green, clean, beautiful city... the people are friendly. The accommodation is very convenient: breakfast, swimming pool, the service is too good. Will come back here soon.
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6 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Gold Plaza Hotel and for your warm comments about our staff. We are very happy to know that the friendliness and sincerity of our staff have given you a clear sense of the people of Da Nang - friendly, hospitable and always willing to support. This is also the value that we always preserve and spread to each guest. We will share your compliments with the entire team as a sincere encouragement. We hope to have the opportunity to welcome you back and continue to bring you a pleasant and close experience like this time. Best regards, Ms. Thuy Sales Department
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PHAM T. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Every time I go to Da Nang, I stay here. The hotel is clean, the staff is friendly and supports customers enthusiastically. Overall, I like it. You should try it.
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2 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Guest, We would like to thank you for choosing to stay at Gold Plaza Hotel and sharing your satisfactory experience. It is wonderful to know that you had a pleasant time and were satisfied with our services. Such positive reviews are a valuable recognition of the continuous efforts of the entire staff. We look forward to welcoming you back soon and continuing to bring you even more wonderful experiences in the future. Wishing you good health and joyful journeys! Best regards, Sales Department
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V***u
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The hotel is near the center, very convenient for traveling, friendly staff, airy room with sea view... Very ok.
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5 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customer, Thank you for choosing to stay at Gold Plaza Hotel and taking the time to share your positive reviews. We are delighted to know that you are satisfied with the convenient location in the city center, the friendliness of our staff, and the spacious and clean rooms. Your recognition is a great source of encouragement for us to continuously improve the quality of our services every day. We look forward to welcoming you back in the near future and continuing to bring you even more wonderful experiences. Best regards, Ms. Thuy Sales Department
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Thi T. H. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The room is ok, right in the center, the staff is polite and friendly, the only downside is that the room is quite close to the tunnel, noisy, with poor soundproofing. The breakfast is the same, every morning, not diverse.
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8 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Valued Customers, We would like to thank you for choosing to stay at Gold Plaza Hotel and taking the time to share your feelings after your stay. We are delighted to know that you are satisfied with the friendliness and enthusiastic support from our staff. This is always the core value that we want to bring to every customer. We would also like to acknowledge your sincere comments on the quality of breakfast and noise from the street. These feedbacks are very important for us to consider adjusting and upgrading our services in the future. Some solutions are being studied such as improving room soundproofing and enriching the breakfast menu further. We hope to have the opportunity to welcome you back and bring you a more complete experience. Best regards, Ms. Thuy Sales Department
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Number of reviews per page
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