location is superb!! The receptionist was nice and solved my issues in a prompt manner. The room was different from the Expedia photo. They said the website needed to be updated. Most rooms are very dark.. The only ones that have natural light are the front ones, of which there are very few.. As some one else mentioned, the carpet is in desperate need of replacement. Towels was never changed (stayed 5 nights) and I was only provided with 1 towel. There were small dark brown caterpillars crawling in the bed. I was on the 3rd fl and they said the 4th floor have machinery and maybe that's how they got there. They did move me to another room when they saw the caterpillars in the sheets.

El lugar está en una excelente ubicación, todo estuvo muy limpio y el staff siempre muy amables, es la segunda vez que me hospedo y sin duda regresaría 😊

Es una zona preciosa, centrica y muy segura. El staff fue muy servicial y el cuarto estaba divino. Gracias!

Super recomendado. Todo fue maravilloso

Really spacious living room with 2 additional rooms. There is a central toilet. Living room has a sofa bed that can be used for another person as well. Has essential items such as frying pan, pot, plates and cutleries. Place is also very clean and looks identical to the images displayed. Location of the place is also central. About 1-3km away from most food places. Also has a small gym with 1 treadmill + free weights and assisted machine as well. Highly recommend

The hotel needs an upgrade. Room carpet was old and ripped. I booked with Expedia and I never got a wine bottle that it was promised. Wifi does not work.

They could add some water in the room like they did before

La habitacion y el personal Excelente!!

Cold water Didn’t want to cancel last day stay Dirty weather in shower Key didn’t work properly Tv remote didn’t work They change the room but new room have other issues

The room was very clean and organized. The lication is very good and safe with many options to eat. The staff were nice as well.

En la primera habitación no servía el aire acondicionado, me cambiaron a otra superior y el sanitario estaba tapado, lo arreglaron y se volvió a tapar, parecía tema de tuberia

Clean Hotel, great staff very friendly.

Check in was quick, all was ready, room good, attention from everyone was great! Been there few times, always good.

Internet horrible Hair in bed Very hot in the room Never agine ….

Habitaciones amplias con todos los servicios de un departamento. El personal es muy amable. Excelente ubicación.

Room was not that clean. The bed had bedbugs

La habitación y el staff excelente y super recomendado

The room was in good condition. The bathroom shower floor needed better cleaning. On checking in late we were not given details of the door digital lock so it took some fiddling until we received instructions the next day. There was no hot water the last two days. The staff did provide us with a room where we could shower the last day. The room had just been checked out from and had not been cleaned. There was one coffee pod provided when we arrived which was not replaced the next day. We needed to ask at the desk every day for a replacement. There were two towels provided and one rag. After three days we needed to ask for the towels to be replaced.

Too noisy (my room was facing the street) and Internet connection is intermittent making difficult to have conference calls among other things

Great location in Mexico City’s nicest neighbourhood. Unfortunately the staff don’t have the resources to provide clients with the basics.