There is no reception and have to wait a long time for up to 2 hours. After waiting for the 3rd time to call, I was notified to apply for the travelio application. Enter the deposit must also be via transfer and travelio application. It took almost 2 hours for the roomboy to arrive because the roomboy wasn't there. Must be from the travelio who contacted. I also have to chat travelio many times and call up to 5 times. For travelers, if you order travelio, you have to be prepared with patience. As a new member this time the check in and check out process is very complicated.