Overall Ratings & Reviews Hafez Hotel Apartments

The place had bud bugs and was dorty.

L entretien négatif

Hafez is an apartment hotel with kitchen that you can use to cook/prepare your own food/diet. It's new Al Ras metro station and 5/6 minutes walk to Gold Souk.

Convenient location to Al Ras metro station, Gold Souk, etc Staff are very friendly and professional for a 2/3 star hotel. I shared a free Iftah on Saturday with the Hotel Staff family.

Never again this place is not a family place. It’s filled with cockroaches, bedbugs and who know what. Bathroom were not cleaned and did not provide anything not even water or soap. Will not recommend to anyone

-Convenient location to Al Ras Metro station. -6 minutes walk to Public library -5 minutes walk to Gold Souk -help keep luggage free of charge -friendly and professional staff

Excellent customer service by front desk staff

Excellent location for a stroll near the corniche with a ferry ride or a subway/metro ride. There aren't many grocery stores though near by, unfortunately. Hotel is clean, and staff is friendly. Will stay again.

Great staff, friendly hotel and definitely worth the money. Frequent traveller On a holiday with family. Do not believe the false reviews it’s a fantastic, great value apartment. Worth every penny.

stayed one night while transiting to next flight , noise from the rooms very loud, though it is central location to old city of Dubai staff friendly & trying to help

They told me they were fully booked when I arrived for check in with my reservation and looked for a disorganized hotel to transfer me to

Mixed experience: - The whole of Al Ras appears to have a mild cockroach problem, likely because it's a working port. - The laundry service (a) discarded my laundry bag; and (b) wrote my room number in indelible ink on the inside of my shirt collars. They were beautifully ironed, but... - The area is the pre-1960 oyster-diving village, and it shows! Narrow windy laneways, low-rise buildings, souks and individual merchants all over the place. The nearby dhow wharfage is a working port, and the tenants in the ground floor of the hotel are merchants trading grains and spices. - The room was spacious and comfortable. - The staff were friendly and helpful.

Everything so disgusting bed sheet and curtains are torn and have halls everywhere when I asked the worker to change it he told me no it is clean .Don’t recommend it at all .

I did like bedbugs on my bed especially when my daughter was sleeping on that bed. She got bit by that.

void by all means. Very dirty and staff are very rude!

I like the location close to everything like shuttle buses and metro trains.

Good

Nice place with a kitchenette which was helpful to cook or warm food.

This was a horrible exeperience in terms of cleanliness. The condition of the bed, chairs, kitchen, etc were all horrible

1.Not friendly staff (seems like the staff work on the hotel is not "hotel educated", they are only common labor. 2. While we ask for taxi, they will call private transportation, worst then Dubai Taxi, and the price will be 4,5 times expensive to normal Dubai's taxi 3. No parking at the hotel, we need to pay private parking on the basement of the hotel, and its expensive.