Overall Ratings & Reviews Stars Hotel

Nice staff Great Location!!!

Very welcoming. Reception staff were excellent. Breakfast was ample and delicious. Nice and quiet property and quite safe.

Spacious room and very clean

Great place

Hotel was reasonably clean, everything was fine, just not anything special. It felt quite expensive for what I got, especially when there are so many cheaper options available. The service was very slow. Breakfast was mediocre.

This is a fairly average hotel. Our bathroom was, unfortunately, unprepared and not clean, with hairs stuck to the shower wall and no towels provided. The pool was again, average, but sadly shut at 6pm, so swimming was only possible in the full sun, and sitting on the roof terrace in the evening was not allowed. The location was fine for bars and restaurants, but not much else. Our visit was OK, but I would not return.

We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.

The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.

First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.

The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid

Very nice place and excellent service

Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.

Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.

Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.

Good

The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.

Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.

The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥