Good experience and good sand beach area within the hotel area. One thing maybe can be added is more room decoration to make it wonderful.

Recommended for family holiday.

Our 4-day, 3-night stay was absolutely wonderful. The property features a splendid beach, pristine surroundings, and a highly respectful sustainability concept. The staff members are incredibly friendly and even addressed us by name. I cannot list them individually because every single person was remarkably helpful! Inside, the rooms are spacious with ample storage. The experience could be further improved with better ambiance in the corridors and terraces. Also, the lobby bathroom is massive; it is so large that the space could easily be repurposed into a souvenir shop, mini gallery, or an educational experience about the reserve considering the space and drop-off location. Overall, we will miss this place and would love to come back!

For those looking for a different kind of Belitung vibe, this is the perfect place! It's a truly 5-star resort. The service and amenities are top-notch. The grounds are spacious, authentic, yet comfortable.

Friendly service, buggy car service right in front of the room, a truly beautiful private beach.

One of the best places I have ever stayed so far. Would like to come back in the future.

Happy to stay here. The service is also great!! The staff is friendly.

The food variety and taste can be improved. Others are good.

A wonderful place to unwind, take long walks on the beach, and do some snorkeling.

The service was excellent and excellent. The location is a bit far from the city center, but we had a private beach. The breakfast was delicious. The pool was clean.

The staff was very friendly and supportive. The private beach was so amazing and clean.

Wonderful experience and best customer service.

We had a wonderful stay. All the staff were very friendly, polite, and always ready to help. The food, both the buffet breakfast and the à la carte restaurant, was delicious and satisfying. My son really enjoyed playing on the private beach resort. Thank you so much for the birthday treat, which made our vacation even more memorable. We definitely want to come back again 🥰✨

The best 100/100. My room was upgraded to executive, the food was delicious. Free birthday cake and free mirror winding, ahhhhh happy. Thank you Sheraton Belitung, see you next time.

The staff’s friendliness was truly superb! They asked my kids what they wanted for breakfast and went out of their way to make it special just for them. Every time our room was cleaned, they left a heartfelt note expressing their gratitude, which made the experience feel very personal. Thank you, Sheraton!

The hotel staff were very helpful and friendly. The best point is private beach. When I tried to swim sea at the morning, nobody is there. I felt so nice and reflesh.

Everything is good, but for 5-star service it is still very far away, such as service for families with babies, and for a beach front hotel that only provides 1 daybed or cabana for a beach as big as a Sheraton.

It's perfect for me, the lazy team, I can relax all day on the beach. It feels like having a private hotel and beach.

The service is friendly and the location is perfect for a vacation. We didn't move to another hotel for several days because it was so comfortable.

Very nice resort, quite far from everywhere.. the resort has a nice beach, the swimming pool also nice.. really enjoys staying there for 3days2nights.. keep up the good service sheraton Belitung