Overall Ratings & Reviews Rumanami Residence

Amazing place, always my go to when I go to Jakarta.

The staff was friendly, a large room space allows for flexibility in use.

The building, location and rooms are relatively clean and comfortable. But the service and service are not recommended at all. For a hotel, they should provide good and fast service. I checked in at 23.00, the room could not be entered because the card tap machine was an error. I went back to the receptionist 3 times but I asked to change rooms but they still didn't give me any. With a very late position and tired from out of town, I was asked to wait 1 hour trying to access the room card but it still didn't work. After being disappointed, I changed rooms. Why not from the beginning, no need to wait 1 hour in the middle of the night. Please be an evaluation material for hotel management on how to provide the best service in the future. Hopefully an incident like this will not happen again.

The staff was friendly and the room is comfy!

In my opinion, check-in is a bit slow and quite large, you have to deposit 200 thousand and can only be paid either in cash or debit, you can't use a credit card. This is so last year. Then the breakfast food is not delicious, even though the price if calculated a la carte from the price of a non-breakfast room can be a difference of 100 thousand. In my opinion, this needs to be improved.

When I entered the room it smelled a bit

The staff was friendly and provided good services.

The hotel is nice, clean and comfortable

OMG my baby so happy and comfort to be here the ambiance oh ya towel and bedcover so clean ✨️🫶🏻

The room needs better soundproofing. I was disturbed by nearby/next room guests' chatting outside in the middle of the night.

Cozy and clean small place/room overall (blind is broken so it got too bright for me who likes a dark room), and feels like a hideout with narrow access though.

This hotel is great. Incredibly comfortable. Makes you not want to leave the hotel. My rating would be perfect if the free breakfast was a buffet or at least the choices were not limited to that few. Other than that, everything is really good.

Food can be improved in terms of taste, no hairdryer in the room, very close to Pasar Senen station, spacious and comfortable rooms

I like it here, the place is comfortable, but I haven't tried the breakfast, but the food is delicious.

One of the recommended hotels in South Jakarta. Book an executive room type. The facilities in the room are: - TV. - AC. - wifi. - safety deposit box. - Wardrobe. - Amenities. - Sofa. For general facilities, there is a restaurant & lounge on the rooftop. What I like most about this hotel is its aesthetic design, many corners of the hotel are good for photos, making guests comfortable. The staff service is also friendly. The view from the rooftop is also good.

Quiet and comfortable, if you want to be away from the crowd, this is the place. Ordering breakfast took a while, maybe because it was crowded at that time.... Suggestion; The window covering of the room allows sunlight to pass through, a bit uncomfortable, there is a mat in the elevator, it often gets in the way of suitcase wheels.

Nice stay, helpful staff, I wish I had more spacious layout room, it was lil bit narrow when I have to prayer with 2 persons

The staffs can be friendlier.

Understaffed for sure, ordering even in-room dining is very very hard! You call reception or even the restaurant and no one answer, even when you visit them downstairs no one around (not even the reception). Also being reviewed a lot on the net for having a Netflix but only 1 room actually have it. Shitty hotel, full of BS, will never come back.

I have never failed to stay here, it's comfortable, it's very quiet to work. sorry for not using a photo, the review is appropriate, just try it 😁