Every time I visit Jakarta, I always stay at this hotel. I used to be confused because the last name was Sentral Cawang. The service is always friendly, the food is always delicious, and the 24-hour restaurant is one of the best facilities. You can order from your room and have it delivered, or you can also order directly from the restaurant. Unfortunately, I haven't tried the swimming pool. If I return, I'll try swimming sometime. Parking is not very spacious for the indoor (basement) area, but if you prefer the outdoor parking, it's super spacious.

This is the first time a small child has been asked to pay for staying overnight, hahaha 40 thousand per child.

Friendly staff, clean rooms, good service

Very satisfying stay at this hotel, the staff is friendly.

I've stayed here twice. The service is excellent and friendly. The restaurant offers a wide variety of food. The Soto and Avocado Coffee are especially great. They make me want to stay there again. 😍

The staff is very friendly and welcoming.

The room is clean, the sheets are clean, the AC is cold, the service is fast and friendly.

Good location for business, good service and staff friendliness.

The room was quite spacious for a superior room, although the bathroom was small. The AC was cool, but unfortunately the TV wasn't a smart TV. The food in the restaurant wasn't very varied, but it was delicious. The chili sauce was spicy (a rarity in other hotels for truly spicy chili sauce). Although the road in front of the hotel was very busy in the morning, access to the LRT was very close (just a short walk).

Comfortable and healthy to stay 👍

friendly staff, Ms. Citra is nice

This is our second stay at Swiss-Belinn Cawang. We like this hotel because of its strategic location near the LRT station. For room comfort, we think the bathroom floor is the most important consideration. The bathroom is similar to those found on cruise ships; with regular maintenance and the use of the right chemicals, it won't be slippery. The washbasin floor is very dangerous; some of the tiles are peeling and sharp. The bed isn't very large, but it's quite comfortable. If I may suggest, don't use the torn bed cover anymore. It's better to have it sewn up or replaced. It's embarrassing for a star-rated hotel, especially a Swiss-Bel hotel like this, to have a torn bed cover. Upon check-in, the minibar wasn't cold. We filed a complaint the next day and it was immediately replaced with a new one. Thank you. The room's added value is the ample storage space and power outlets. However, there are only two hangers provided. The service and buffet breakfast and lunch were delicious, varied, and affordable. Breakfast 60,000 Rupiah, lunch 115,000 Rupiah. The most impressive thing was the service, hospitality, and greetings from all the staff, except for the HK room maid, a woman on duty on the 6th floor, who wore a black uniform with long hair. Perhaps her smile and greeting could be improved. She looked at our room upon check-out with an angry expression. We met again in the lobby, but still no greeting, no smile when passing hotel guests. Her face was very serious. The world of hospitality needs a touch of happiness and warm greetings, right? Overall, we were very happy, no big deal, and will recommend this hotel to our family and friends.

Friendly, always a pleasure to stay here.

The room atmosphere is very nice with a view of the city of Jakarta.

Very friendly and helpful check-in

The hotel staff was very friendly and helpful at check-in.

The hotel staff was very friendly and helpful upon check in.

The hotel staff is the best, very friendly. Please maintain this kind of service.

Nice staff, helpful at check in.

The staff was very friendly, responsive, and helpful. We had some issues with the room, but the staff quickly replaced us with a new one. The food was delicious and varied, and the food was delivered to our room very quickly.