Overall Ratings & Reviews Masova Hotel

Traveloka (443)
Other sources (1)
8,8
Very Good
From 443 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,3

Location

9,0

Service and Facilites

8,6

People often mention about Masova Hotel
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Room Space (12)
Distance to City Center (11)
Staff Friendliness (11)
Bathroom (10)
Surroundings (9)
Bedroom (9)
Variety (9)
Soundproof (8)
In-house Restaurant (7)
Family Friendly (6)
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Traveler Reviews Masova Hotel

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Customer reviews
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
A good experience in Nha Trang. The room was well-equipped. The bathroom was clean and dry. The reception and security staff were helpful with luggage, and the location was convenient, close to the city center. However, the bed linens and mattress should be replaced as they are slightly yellowish. The breakfast was varied, but contained a bit too many starchy dishes.
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C***i
icon-origin-TRAVELOKA
9,6
/10
Reviewed 4 week(s) ago
The rooms have stunning views, are spacious, and fully equipped with amenities. The hotel is centrally located and offers many dining options.
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1 people find it helpful
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The staff forgot to clean the room and I had to call them multiple times.
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1 people find it helpful
v***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Friendly, great staff
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2 people find it helpful
Thiên N.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 16 week(s) ago
I booked a room here for 4 nights, after the experience I would like to rate as follows Location: Facing the sea, the view is very beautiful Facilities: Okay - The power outlet is a bit weak - Poor soundproofing, the next room has the TV on, you can hear the next room talking - Other facilities are like the basics of a hotel Food and drinks: Delicious breakfast buffet, most dishes are okay Staff: The attitude is okay and friendly with guests, but renting a car at the hotel is expensive, at first it was 50k/day, I was okay with it, but after that, the total for 3 days was 450k You should rent a car outside for cheaper Overall, the overall score is about 7/10 Real experience, real people, real work, hope the hotel will review and improve for better service
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10 people find it helpful
T***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 21 week(s) ago
Excellent, good place, nice view
1 people find it helpful
Nguyen T. M. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 21 week(s) ago
It's very convenient here with a sea view, affordable room rates, and enthusiastic staff. There's also a cheap motorbike rental service. Delicious breakfast.
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5 people find it helpful
Pham H. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
Lovely staff, great location right on the beach
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1 people find it helpful
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,9
/10
Reviewed 24 week(s) ago
I checked in at night. I had contacted them in advance but when I checked in, I was disappointed. The room was dirty. My hair was in a bun on the table and chairs, and there was also a bathroom. The table had dusty cups and trays that I had to wipe. The receptionist even asked me to take a picture - I don't know what they wanted to take a picture of. The bathroom was designed in a confusing way. It was small, but the mirror and sink area were moldy and dirty. The shower area was tiny and had no high edge or divider, only a hanging curtain that didn't cover anything. When you shower, water would splash all over the place where you stood to wash your face. The glass was opaque but you could see inside from the outside, but you couldn't see out from the inside, so what was opaque about it?
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5 people find it helpful
H***g
icon-origin-TRAVELOKA
6,6
/10
Reviewed 25 week(s) ago
The hotel is in a good location, however the facilities are old. The facilities should be renovated.
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6 people find it helpful
Phương T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 26 week(s) ago
The quality is not worth the price, the room looks spacious in the photo but when checked in the room was too small
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P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 26 week(s) ago
The room is too small, the air in the room is humid.
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1 people find it helpful
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To Thi K. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 26 week(s) ago
The room is beautiful, clean, the view is amazing. The security guards are very cute, the reception is ok too. The only thing is that check-in is later than the scheduled time, if it can be improved, it will be 10 points 🥰 Will come back here 😎
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2 people find it helpful
Vo Kim N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
Hotel right on the beach, convenient for moving around, enthusiastic security guard 👍🏻
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1 people find it helpful
L***e
icon-origin-TRAVELOKA
8,8
/10
Reviewed 30 week(s) ago
The soundproofing of the room is very poor. I was on the 15th floor but I could clearly hear the sound of cars running, honking, and revving their engines on the street, and I could clearly hear people talking in the elevator, affecting my privacy and sleep. I hope the hotel improves the soundproofing. The breakfast buffet is basic, okay, not diverse.
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T***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 32 week(s) ago
Clean hotel, beautiful sea and city view
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1 people find it helpful
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Luu p. c.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
The room is very clean, luxurious and smooth. There are so many delicious dishes. The receptionist, room service and security are quite professional. Extremely chill with just a few steps to the beach.
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5 people find it helpful
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suong
icon-origin-TRAVELOKA
10,0
/10
Reviewed 39 week(s) ago
ok clean, nice view, overall ok
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+3
7 people find it helpful
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 40 week(s) ago
good location hotel facilities breakfast ok
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7 people find it helpful
Pham Q. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
The hotel is right in front of the sea, although small but still OK, the parking lot is right in front, very convenient. The cost is self-paid 15k for the first 3 hours. cheap. The breakfast selection is very normal 😊
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6 people find it helpful
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