the hotel staff is friendly. there is a gallon for refilling drinking water, coffee and tea are provided in the mini cafe. there are also cutlery if we buy food outside and need plates. there is a prayer room, clean and comfortable. the toilet is also clean, just a little crusty because of the water seeping from the tap. the drawbacks: there are no blankets and toiletries, plus the AC makes noise like rain. but this is worth it with the price offered.