Overall Ratings & Reviews Apartemen Grand Kamala Lagoon by Cheapinn

Great, easy check in. Clean room.

at the beginning we were given a room that smelled of cigarettes, then the mattress was also bad, not according to the one in the picture on traveloka., then we were changed rooms but it was still bad, the room was big but the mattress was really bad, it was crooked so sleeping gave me back pain, there was no hot water, the compote also didn't work. The TV was just placed on the table like that. I really don't want to stay there. This is the first and last time I book this apartment. It's really bad....

There are many issues regarding service, which can be directly or indirectly related to the rental agent, please fix the room unit because there are several things in the room that are starting to break down, and also the elevator, maybe it can be reported to the building management to be fixed, because sometimes the error cannot be used to go up.

The worst room during my stay in a hotel, dirty mattress, stained sheets, lots of cockroaches and no parking facilities for those staying.

Improved again for comfort.

Dirty room. Sofa has lots of slime and stains. Bedsheets were not changed because I found lots of hair.

Asked to wait from check in time for 40 minutes but it turned out to be more because the room was not ready. U la la.

The AC is not cold enough. The mattress is broken. The sheets are dirty. The only advantage is the nice view at night.

I definitely won't be staying here again, the service is unfriendly, impolite. The room type is not what we ordered. We ordered executive but got standard type. Not to mention the mattress is broken, no wifi either.

The mattress collapsed like this, rented with a limited edition and the towels were really dirty. Lots of small cockroaches running around

The AC is leaking, it's uncomfortable 😭

The room is really not suitable for use. Even though it was a superior order. There were condoms in the bathroom, it was really dirty. The sink was broken. The room was messy. Smelly. Really unlucky. If it's not suitable, don't sell it. Better add 100 to get a better one somewhere else.

Room 1132 tower low zone . You can judge for yourself . No comment, Very very bad experience .

1. Executive room options do not guarantee a good room 2. Almost all rooms seem neglected, almost all facilities in the room are problematic 3. In terms of price, the rooms here are quite expensive but the quality of some is even far below other rooms that are much cheaper 4. It seems that all the shortcomings in this room are not due to the employees but from the owner who is not aware of his rooms

Leaky bathtub can't be used, bathroom door can't be closed, uncomfortable sofa, dirty room, no hot water, no towels provided, no wifi, only the view is nice

Damp room. Moldy walls. Cooking utensils smell of cockroaches. Water heater doesn't work. Bath tub is broken and useless. Towels are not provided directly in the room and must be taken to the receptionist and even then only after asking for it to be told.

Leaking AC, smelly bedroom, smelly bathroom, broken shower.

friendly and helpful staff is always the plus. the tv isn't working cus the remote isn't working. AC automatically turn off every 20-30 minutes or so.. I can't turn off the timer remotely somehow, dunno whether the button is dull or just the default setting, which is pretty weird. oh and my room was placed directly in front of thr elevator, just a thought.. maybe the staff should mention it before, for the heads up info. akwkk that would be much better~ thank you :) P.S sorry, forgot to take pictures.

The staff is very helpful and the rooms are smoking.

The remote battery has to be replaced between the AC and TV remote. The bathroom is quite clean, there is a water heater but the shower head for rinsing (cleaning) is detached. The room smells of cigarettes, dust, and the cutlery is incomplete (no spoons and bowls).