8,0
Very Good
From 86 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,0

Meal

7,6

Location

8,2

Service and Facilites

7,9

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Traveler Reviews CAPITAL O 3933 Hotel Grand Anugrah

Number of reviews per page
20
40
Customer reviews
Iim P.
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8,5
/10
Reviewed 156 week(s) ago
For rooms according to the description, no toiletries at all, dirty towels, standard service, mineral water is not provided, the rooms are not clean because there are cockroaches.
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1 people find it helpful
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Annisa K.
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9,4
/10
Reviewed 157 week(s) ago
The facilities are in accordance with the picture, the rooms are comfortable, spacious. Have stayed here 2x, pocket-friendly prices, just the best 👍.
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3 people find it helpful
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novan w. a.
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8,5
/10
Reviewed 163 week(s) ago
According to the price. Clean. The rooms are spacious. It's just a little creepy. Lighting is a bit lacking.
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1 people find it helpful
Muhammad F.
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8,4
/10
Reviewed 165 week(s) ago
Tolong dong check-in jangan hanya bisa jam 2. Luntang lantung jadinya.
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Diah A.
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8,8
/10
Reviewed 167 week(s) ago
Good, comfortable, clean, just a shame there is no soap.
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Christian Mulatua Sitanggang
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9,4
/10
Reviewed 167 week(s) ago
For the size in the city of Kendal including clean and well-maintained.
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Aggung T. J. E. F. S.
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9,4
/10
Reviewed 173 week(s) ago
Pleasant. Spacious, clean rooms, affordable prices. Unfortunately we arrived late at around 2 in the morning and the next day at 9 it was already checkout. So I didn't have time to review the others. The minus note is that the night clerk was not friendly + less helpful so we were tired of traveling back and forth in traffic jams, still carrying our own suitcases. Including at check out. Not helped at all. So I'm a coolie myself.
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3 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Simon
Farah P.
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8,8
/10
Reviewed 174 week(s) ago
A large size for yourself to be honest, I was afraid but because of the promo, I ended up sleeping more soundly, tomorrow I will stay there again, the only minus is the lack of soap and toothpaste 🙏🏻
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Accommodation's Reply
16 Jun 2022
Thank you for rating us with amazing words, Farah! We will strive to meet your expectations at all times. Hello, Jane!
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Tommas y.
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6,1
/10
Reviewed 174 week(s) ago
The rooms are spacious and very comfortable, but quite dirty, dusty, and the garbage from previous guests has not been cleaned optimally.
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Accommodation's Reply
16 Jun 2022
Hi, thanks for rating us and for the valuable feedback. We have forwarded this matter to our relevant team to ensure your future stay is up to the mark. Regards, Simon
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Bima S. H.
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8,5
/10
Reviewed 175 week(s) ago
At least there is mineral water and soap .
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Bayu
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8,7
/10
Reviewed 176 week(s) ago
The rooms are spacious, clean, not bad for a rest before continuing the trip, it's just that the receptionist is not friendly. Thank you
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Oki S.
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8,5
/10
Reviewed 176 week(s) ago
The room is spacious, cold room, minus aqua with soap and shampoo, the rest is okay.
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1 people find it helpful
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Uswatun C.
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8,5
/10
Reviewed 181 week(s) ago
Lokasi strategis di jalan Pantura. Harga terjangkau, kamar luas, kamar mandi luas bersih juga. Alhamdulillah ada air panas, karena saya bawa anak-anak. Air minum tidak ada di kamar, adanya di luar, disediakan dispenser. Ada tv, ada AC, kaca meja rias juga lebar. Ada tisu juga di kamar, ada handuk, tapi alat mandi (sabun sampo) gak ada, untung bawa sendiri.
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1 people find it helpful
Accommodation's Reply
06 Apr 2022
Thank you for the positive rating, Uswatun! We feel grateful to have honest feedback from you. This will help us to a better skill level. Have a nice day! Greetings, Jane!
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ADE S.
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6,3
/10
Reviewed 182 week(s) ago
There are no toiletries such as soap and toothbrushes. Thin pillows are not good.
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Accommodation's Reply
24 Mar 2022
Sorry for the inconvenience, Ade! We've marked the record for the experience you've had this time. Rest assured, we will strive to ensure a pleasant stay with us in the future. Hello, Jane!
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Hanan B.
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9,7
/10
Reviewed 192 week(s) ago
Comfortable, Real place like in the picture, free too. The rooms are spacious, there's just no soap, but it's okay for this price.
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2 people find it helpful
Nugroho A.
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6,0
/10
Reviewed 195 week(s) ago
The receptionist who is lacking in guest service checks in.
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Chomsynatin N. W.
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9,4
/10
Reviewed 199 week(s) ago
Comfy and clean room. Great service. Strategic location. Affordable price. Recommended.
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ACHMAD K. A.
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9,7
/10
Reviewed 230 week(s) ago
Hotel dengan akses mudah, kamar yang baru direnovasi, luas, dekat dengan tempat kuliner.
1 people find it helpful
Imam
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8,5
/10
Reviewed 231 week(s) ago
Hotelnya bersih dan nyaman untuk istirahat.
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drajad a.
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8,5
/10
Reviewed 237 week(s) ago
Hopefully prices are always promos and given what aqua breakfast is.
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2 people find it helpful
Accommodation's Reply
09 Mar 2021
Thank you for rating us, Drajad. We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Budi!
Number of reviews per page
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