7,6
Pleasant
From 6 reviews
Provided by travelers on
Cleanliness

7,3

Room Comfort

6,6

Meal

7,0

Location

7,6

Service and Facilites

7,0

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Traveler Reviews Pleasant 1BR Apartment Thamrin Residence By Travelio

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Customer reviews
T***a
icon-Business
Business
icon-origin-TRAVELOKA
5,8
/10
Reviewed 18 week(s) ago
I booked it here but still need to insert the booking to apps. Its a bit troublesome. Because we need to insert check in and check out time. In the apps we can't check in at 2pm, earliest is 3 pm. I booked at 3pm but the roomboy was late until 4.30pm. I have meeting at 5pm, so really irritating. Then the door using smart lock but the number keys is really small, sometimes needs to generate again through the apps. Really² annoying. My kid want to swim but the wind was really blowing hard so its really could but the playground was okay. I texted at 9am the roomboy and CS live chat that I need 30min late check out but they didn't reply at all. I got out late around 10min but already can't lock the smart door because the password has change and I couldn't generate it anymore through apps. Overall the place was okay but the service was awful and irritating.
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Herizal
icon-origin-TRAVELOKA
8,0
/10
Reviewed 218 week(s) ago
OK good menyenangkan, aman nyaman, maximum security.
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Monica S. J.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 249 week(s) ago
Fun and comfortable stay here is only one disappointment in the pool area the security guards are not polite. And uncomfortable to be seen by the security guard, thank you.
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