Holiday Inn Express & Suites LANCASTER - MOUNT JOY by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites LANCASTER - MOUNT JOY by IHG, an IHG Hotel
9,2
Exceptional
From 441 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,2

Traveler Reviews Holiday Inn Express & Suites LANCASTER - MOUNT JOY by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
AMIS
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and modern
jennifer
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don’t get breakfast but my mom said it was good a variety of food. Front desk friendly
Michelle
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk was not friendly. Room had not been occupied and wasn’t the cleanest Breakfast was not hot and dirty tables
Johnesa
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was considered a suite available for non-residents. It is perfect for a small family and has information for tourists. This was our trip to Pennsylvania for a basketball tournament. Very nice stay. Definitely would return if ever in the area.
William
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was friendly and easy to work with when we had to make adjustments to our stay.
Anna
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Easy check in, pleasant staff, clean and comfortable room. Very pleased with our stay.
Donna
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

,,
Zachary
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great overall hotel with very friendly and helpful staff
Mercedes
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was was expected…friendly service, breakfast, and clean property.
Andres
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is an excellent property everything was spotless in my room, the breakfast area was also great and had many options I highly recommend it.
Hannah
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and comfortable but the shower was clogged and a little dirty. The elevator smelled like burnt hydronic fluid and made me really nervous. The pool was tiny in a tiny room where the chairs were soaked and the floor was flooded. Breakfast was ok. Very convenient to spooky nook and the front desk were very nice.
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Michele
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was decent and the location was good. I didn't feel very confident in the cleanliness of my room, but the overall stay was good. The breakfast staff was great
Vicki
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This place was very close to Spooky Nook which was very convenient for us. Hotel was clean, staff very friendly and helpful and had good breakfast centrally located in the hotel lobby. Heather was extremely helpful and went above and beyond to help us when we requested a bed sheet change. I would recommend this hotel
Victor
icon-Business Family
Business Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It wasn't a bad place to stay at all the breakfast was ok but the gym is Lowsy
Murielle
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great property
Carine
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was okay. Do not like one of the manager ho
TRUTH &
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Noce
Justin
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Within 10 minutes of shopping and activities. Quiet and clean.
Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff was nice enough. Check in and out were pretty easy. The room was not very clean. The bathroom had dead bugs stuck to the walls and ceiling of the shower. There were stains on the shower curtain and there was only one trash can in the room. It was not in the bathroom so anything that would be appropriate to be thrown away in the bathroom had to be carried out to the room.
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Joanne
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We were in PA for a bb tournament at Spooky Nook. The hotel was clean and close to our destination. Would stay here again.
Number of reviews per page
20
40