8,9
Very Good
From 894 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,1

Meal

9,0

Location

9,0

Service and Facilites

9,0

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Traveler Reviews Aston Cilegon Boutique Hotel

Number of reviews per page
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Customer reviews
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Muttaqin E.
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
Strategic location in the center of Cilegon city, very good room facilities and hotel staff are very friendly and helpful.
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B***u
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Business
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10,0
/10
Reviewed 3 week(s) ago
Comfortable and friendly staff, thank you.
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Accommodation's Reply
24 May 2025
Dear Valued Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Ridha K.
icon-origin-TRAVELOKA
7,7
/10
Reviewed 4 week(s) ago
there is mineral water placed near the water heater. it turns out that it is charged. if it is indeed food/drinks that are charged, it should be placed in the refrigerator, or separated from free water.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Mrs. Ridha, Thank you very much for your review and your valuable feedback! We apologize for any inconvenience that may have arisen regarding the placement of mineral water near the kettle. Your feedback is our concern, and we will evaluate it so that the future arrangement can be clearer and more comfortable for all guests. We are happy to receive feedback like this because it helps us to continuously improve our service. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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I***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
recommended hotels in Cilegon every time you enter Cilegon
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Complete package, yes, every Aston hotel is top. Good food, good service, good price, very good cleanliness.
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Accommodation's Reply
24 May 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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K***h
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 5 week(s) ago
Bad service, I did book a room without breakfast because I had activities that prevented me from staying long at the hotel but I booked an extra bed which turned out to include breakfast. When I went to the restaurant in the morning and had already taken my food, a staff approached me and said that I had not paid for the extra bed which I had clearly paid for yesterday when I checked in and the staff checked twice even though I had sent proof of transfer. Please improve the service, and don't just accuse carelessly. Do they think that I have never stayed at a hotel and think that the restaurant below is free food?!!
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Accommodation's Reply
24 May 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience related to the payment verification process for extra bed during breakfast. This situation certainly does not reflect our service standards. Your feedback will be a serious evaluation for our team so that similar things do not happen again. We look forward to welcoming you back with a better experience. Best regards, Yani Karmilah | General Manager
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Dina O.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The reception staff was very helpful, we booked 2 rooms because they were full and they still looked for them & gave us the same floor.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Ms. Dina, Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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r***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Thank God, it's good and satisfying, especially the choice of the ofuro suite room.
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1 people find it helpful
Accommodation's Reply
24 May 2025
Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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B***u
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Staycation
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10,0
/10
Reviewed 8 week(s) ago
Comfortable atmosphere and friendly staff, thank you.
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Accommodation's Reply
03 May 2025
Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Arra Z.
icon-Staycation
Staycation
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10,0
/10
Reviewed 10 week(s) ago
Friendly staff. Clean and tidy rooms. The hotel area is fragrant👍🏻
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Accommodation's Reply
14 Apr 2025
Dear Ms. Arra, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Irzansyah
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Booked by accident, turned out to be above expectations. Top atmosphere and facilities. All staff are friendly, very helpful, and familiar. Especially Mas Sani & the restaurant team. No food is a failure. Highly recommended for family and business travelers visiting the Cilegon, Merak, and surrounding areas. I will definitely come back. Thank you Traveloka for the recommendation & price 👍🏼
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. Irzansyah, Thank you very much for your very positive review! We are glad to hear that you are satisfied with the service we provide. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Sebastianus Y. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Best worth hotel in Cilegon by far. The pool is small, might bit crowded. The gym also small but quite nice, yet no one go there.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Sebastianus, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Dewi k. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Comfortable and not too noisy
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Accommodation's Reply
08 Apr 2025
Dear Ibu Dewi, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Guest
icon-Leisure
Leisure
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9,4
/10
Reviewed 10 week(s) ago
Come here during Eid holiday, Aston's standard cleanliness is definitely clean from the lobby to the swimming pool. Highly recommended to come here with family, the kids love swimming here, thank you Aston Cilegon.
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Accommodation's Reply
08 Apr 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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andi s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Thank you Sis Hanny, very friendly service.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Andi, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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N***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Comfortable to stay with family. If looking for food outside the hotel and minimarkets are very close. Ease of reaching the dispenser to be increased at least 1 aisle 1 dispenser that is easy to reach / additional instructions so that people who are staying for the first time can easily get it. Spacious parking lot if you bring a vehicle.
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Accommodation's Reply
08 Apr 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Tiffany D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Thank you Sis Hanny, good service.
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Accommodation's Reply
08 Apr 2025
Dear Ms. Tiffany, Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Azis S.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
The staff is friendly and very helpful to guests.
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Dear Mr. Azis, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Azis S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The staff is very friendly, the cleanliness is very satisfying. The parking lot is spacious.
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Accommodation's Reply
08 Apr 2025
Dear Mr. Azis, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Guest
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, there is Ms. Vero. The rooms are always comfortable.
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Accommodation's Reply
08 Apr 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
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Number of reviews per page
20
40