Traveloka (912)
Other sources (33)
8,9
Very Good
From 912 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,1
Meal
9,0
Location
9,0
Service and Facilites
9,0
People often mention about Aston Cilegon Boutique Hotel
All
Bedroom (49)
Ambiance (46)
Staff Friendliness (45)
Room Space (45)
Hotel Area (45)
Bathroom (44)
Variety (39)
Distance to City Center (38)
Wifi (34)
Taste (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Aston Cilegon Boutique Hotel
Number of reviews per page
20
40
Customer reviews
FS
Felix S.
Leisure
10,0
/10
Reviewed 6 day(s) ago
The place is beautiful, clean, and very tidy. The service is fast, communicative, and friendly. It's also relatively close to the beach, only a 50-minute drive. The breakfast is delicious and varied, the interior design is luxurious, and the carpet is comfortable for relaxing.
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Mr. Felix, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
IA
Irey A.
Business
10,0
/10
Reviewed 2 week(s) ago
The best and most comfortable hotel currently in the center of Cilegon, #in my opinion, keep maintaining its safety and comfort
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear Ms. Irey, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
U***n
10,0
/10
Reviewed 2 week(s) ago
Always memorable... Every stay here ❤️
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Thank you so much for your very positive review! We're delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
RA
Reza A.
Staycation
8,8
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, the hotel was very clean, and there was refillable drinking water provided in a dispenser. Good job!
See original
Find this review helpful?
Accommodation's Reply
19 Jul 2025
Dear Mr. Reza, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
ea
esya a. m.
Leisure
10,0
/10
Reviewed 3 week(s) ago
We have a great time here, friendly staff, nice room, warm jacuzzi.
1 people find it helpful
Accommodation's Reply
19 Jul 2025
Thank you so much for your great feedback! We’re thrilled to hear that you had a positive experience at our hotel. We look forward to welcoming you back soon!
Best regards,
Yani Karmilah | General Manager
D***i
Business
10,0
/10
Reviewed 4 week(s) ago
The hotel rooms are clean, the staff are friendly and smile a lot, and the restaurant menu is very palatable.
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you so much for your very positive review! We're delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
Muttaqin E.
Staycation
9,7
/10
Reviewed 4 week(s) ago
Suitable for staycation with family
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mr. Muttaqin, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
B***u
Staycation
10,0
/10
Reviewed 4 week(s) ago
The room is comfortable and the staff are friendly.
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you so much for your very positive review! We're delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
F***l
Business
10,0
/10
Reviewed 4 week(s) ago
The hotel is clean, the staff is very polite and friendly.
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you so much for your very positive review! We're delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
B***u
Staycation
10,0
/10
Reviewed 5 week(s) ago
The room is comfortable and clean, the staff are friendly. Thank you
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you so much for your very positive review! We're delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
A
Andriani
9,4
/10
Reviewed 5 week(s) ago
Every time I go to Cilegon I always stay here, comfortable, clean, good food. Thank you Aston.
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Ms. Andriani, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
Muttaqin E.
Staycation
10,0
/10
Reviewed 9 week(s) ago
Strategic location in the center of Cilegon city, very good room facilities and hotel staff are very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mr. Muttaqin, Thank you very much for your very positive review! We are delighted to hear that you were satisfied with our service. We will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
B***u
Business
10,0
/10
Reviewed 10 week(s) ago
Comfortable and friendly staff, thank you.
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Valued Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
RK
Ridha K.
7,7
/10
Reviewed 11 week(s) ago
there is mineral water placed near the water heater. it turns out that it is charged. if it is indeed food/drinks that are charged, it should be placed in the refrigerator, or separated from free water.
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Mrs. Ridha, Thank you very much for your review and your valuable feedback! We apologize for any inconvenience that may have arisen regarding the placement of mineral water near the kettle. Your feedback is our concern, and we will evaluate it so that the future arrangement can be clearer and more comfortable for all guests. We are happy to receive feedback like this because it helps us to continuously improve our service. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
I***m
10,0
/10
Reviewed 12 week(s) ago
recommended hotels in Cilegon
every time you enter Cilegon
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
f***i
Staycation
10,0
/10
Reviewed 12 week(s) ago
Complete package, yes, every Aston hotel is top. Good food, good service, good price, very good cleanliness.
See original
Find this review helpful?
Accommodation's Reply
24 May 2025
Dear Guest, Thank you very much for your very positive review! We are glad to hear that you are satisfied with our service. We will continue to strive to provide the best experience for all our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
K***h
Business
6,8
/10
Reviewed 12 week(s) ago
Bad service, I did book a room without breakfast because I had activities that prevented me from staying long at the hotel but I booked an extra bed which turned out to include breakfast. When I went to the restaurant in the morning and had already taken my food, a staff approached me and said that I had not paid for the extra bed which I had clearly paid for yesterday when I checked in and the staff checked twice even though I had sent proof of transfer. Please improve the service, and don't just accuse carelessly. Do they think that I have never stayed at a hotel and think that the restaurant below is free food?!!
Read More
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience related to the payment verification process for extra bed during breakfast. This situation certainly does not reflect our service standards. Your feedback will be a serious evaluation for our team so that similar things do not happen again. We look forward to welcoming you back with a better experience. Best regards, Yani Karmilah | General Manager
See original
DO
Dina O.
9,4
/10
Reviewed 12 week(s) ago
The reception staff was very helpful, we booked 2 rooms because they were full and they still looked for them & gave us the same floor.
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Dear Ms. Dina, Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
r***i
9,7
/10
Reviewed 13 week(s) ago
Thank God, it's good and satisfying, especially the choice of the ofuro suite room.
See original
1 people find it helpful
Accommodation's Reply
24 May 2025
Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
B***u
Staycation
10,0
/10
Reviewed 15 week(s) ago
Comfortable atmosphere and friendly staff, thank you.
See original
Find this review helpful?
Accommodation's Reply
03 May 2025
Thank you very much for your very positive review! We are glad to hear that you were satisfied with our service. We will continue to strive to provide the best experience for all of our guests. We look forward to welcoming you back in the future! Best regards, Yani Karmilah | General Manager
See original
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved