Overall Ratings & Reviews Bidari Hotel

Very friendly, because we brought a baby, we wanted the first floor, and our room was upgraded by the kind man. It's really great.

The place is comfortable, the staff is friendly, they can help me when checking in, I moved rooms twice but they still smiled, thank you Mr. Irfan, the spacious room was great.

The hotel staff is friendly and the service is good

I didn't expect to get a room that was a bit stuffy and smelly, the AC could only be turned on and off, it couldn't be turned up or down, the toilet also smelled, there was no air freshener at all, and the shower was also a bit broken, the water didn't flow properly, the breakfast menu options were only fried rice and omelettes, but I was happy that the hotel staff and receptionists were friendly.

Lots of mosquitoes, at that price the comfort could be improved.

Every time I go to Mataram, I always stay here.

When checking in, the receptionist was very friendly... the hotel atmosphere was quiet... and the location was very strategic... if you go to Mataram again, just stay here... thank you.

scary hotel, honestly I'm tired of staying there, I'd rather sleep in a regular boarding house than this place, friends, those who gave 5 stars are just construction workers rather than sleeping on a project or maybe people who are cornered by a mistress who throws mucus, it's suitable there.... the service is also super bad.... sorry, to be honest, the property should be luxurious, it costs a lot but lacks in arrangement..

The bathroom is not very clean, the staff are friendly, but in the middle of the night there are a lot of men who have really loud voices when they talk on the phone. That's it

The hotel is nice, close to everywhere. Overall, it's great.

The service is friendly. All the staff are nice.

For a room priced at 200 thousand, it's cheap, but this is really quite sad, there's mold on the edge of the bed, and the room smells like wet wood that's full of termites, I didn't even spend 30 minutes in the room and I immediately felt dizzy and nauseous 🥹

Everything is very good, need to repaint the room

The staff are friendly. Especially Mr. Irfan who always greets me every time I meet him. Always helps me. When I was at Bidari Hotel. For 2 days. Thank you very much

The staff is friendly, but the room is not very comfortable.

Always the first choice when going to Mataram. Moreover, Mr. Irfan always helps to upgrade the room. Thank you very much, sir.

So the main choice if you go to Lombok. Thank you also to IRFAN who upgraded my room from standard to superior so I don't have to climb the stairs to the 3rd floor. Thank you very much.

Thank you for your service, Mr. Irfan. Who always helped me while in Lombok. If I go to Lombok, I will definitely come back to Bidari Hotel.👍👍

Room cleanliness is poorly maintained. The towels looked like they hadn't been washed.

The air conditioner is not cold enough, and the room has a musty smell, which may require ongoing maintenance.