8,4
Very Good
From 144 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,4

Meal

8,2

Location

8,5

Service and Facilites

8,3

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Traveler Reviews Studio Room A @ Grand Kamala Lagoon by 21 Room

Number of reviews per page
20
40
Customer reviews
a***s
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5,6
/10
Reviewed 25 week(s) ago
The photo in the ad is far from the original. There is only a spring bed and a sofa. The spring bed is sagging in the middle. No matter what position I sleep in, it is uncomfortable. At 3 am I decided to check out. Amenities, none.
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W***n
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9,4
/10
Reviewed 50 week(s) ago
Good idea for relaxing place. Easy to reach place. Strategic location close to the city center and shopping centers.
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1 people find it helpful
agns v.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 75 week(s) ago
Lumayan lah untuk harga yang terjangkau admin fast respon juga, saran aja untuk kamar agar lebih di bersihkan lagi tapi not bad 👍🏻 terima kasih untuk layananya ya.
3 people find it helpful
Erikson D.
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8,5
/10
Reviewed 89 week(s) ago
The room is quite clean, but the bed sheets and mattress are a bit less clean, it's scratchy, I hope you pay more attention to cleanliness. TKS.
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3 people find it helpful
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Yuli N.
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8,1
/10
Reviewed 100 week(s) ago
Good, comfortable, clean, smells good, but the warm water isn't there, the Teflon is dirty, the wifi and Netflix are great 👍🏻.
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1 people find it helpful
Hapip r.
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5,4
/10
Reviewed 109 week(s) ago
Very dirty, receptionists do not stand by when early morning check out, so deposit money 100k IDR can not take back, water shower cannot work properly, additional parking charge> 50k IDR. Only one the good thing is the view.
3 people find it helpful
Accommodation's Reply
23 Jun 2023
Please contact your reception number to collect a deposit via transfer.
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Khilyani A. P.
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8,5
/10
Reviewed 110 week(s) ago
The price is really affordable according to the facilities you get. The swimming pool facilities are also okay. The rooms are super clean, smell good. P3the service is super friendly. Earlier at checkout, I didn't meet the person holding the deposit, the PJ chat was immediately replied to and the deposit money was immediately disbursed. Very fast response.
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9 people find it helpful
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Gee I.
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10,0
/10
Reviewed 110 week(s) ago
Bilik seperti di gambar, cuma kecil sahaja studionya. Tapi okelah untuk berdua sahaja. Di bawah ada mall untuk yang malas cari makanan di luar, di bawah ada KFC dan Burger King. Di bilik pun ada dapur kalau ingin memanaskan makanan. Bilik lengkap dengan ais box dan pemanas air untuk mandi. Semuanya selesa, dan sesuai dengan harganya. Senang untuk check in untuk masuk apartment ini.
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eka s.
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6,1
/10
Reviewed 114 week(s) ago
Netflix doesn't work from 12 at night to 12 noon, so there's no entertainment until we check out, the sink faucet leaks so that it floods to the floor, even in the toilet there is a leaky faucet and on the bed sheet there is still hair from the previous stay . Hopefully it will be an evaluation for apartment owners.
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7 people find it helpful
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Susanto H. P.
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6,6
/10
Reviewed 124 week(s) ago
Pertama, check in-nya oke. Bisa early, tapi di kamar: 1. Sprei sobek. 2. Semprotan toilet alias bidet-nya bocor. 3. Wifi tidak terkoneksi dengan internet.
7 people find it helpful
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Awan K.
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8,5
/10
Reviewed 133 week(s) ago
Yes, according to the price, I got 120 thousand, so I can't complain strangely.
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6 people find it helpful
Siti B.
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9,7
/10
Reviewed 140 week(s) ago
Sesuai dengan ekspetasi. Puas banget. Pelayanan cepat. Staf nya juga ramah banget. Rekomen banget nginep di sini. Thank you
5 people find it helpful
albatawie n.
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9,1
/10
Reviewed 149 week(s) ago
Bersih, rapi, peralatan dapur ada cuma sendok dan garpu gak ada, air panas juga gak ada. Internet melimpah, youtube dan Netflix ready, tv smart, kulkas gede, enak buat staycation dan mager di kamar. Terima kasih Room 21
5 people find it helpful
Mega M.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 155 week(s) ago
The sheets don't seem to have been replaced with itching, because there are no new folds replaced, that's how the service at the Bonzela property is not friendly, information is lacking, it's enough to stay here.
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2 people find it helpful
Puspa A.
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8,5
/10
Reviewed 158 week(s) ago
Pretty comfortable, but the signal is bad, the wifi is not so fast. Unfortunately the office is not open early in the morning, when you want to check out at 08.30 the person isn't there yet.
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6 people find it helpful
Dea R.
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8,5
/10
Reviewed 165 week(s) ago
Good room for this price. Close to the mall and very good views. Recommended for staycation again.
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2 people find it helpful
Sarah D. S.
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8,5
/10
Reviewed 168 week(s) ago
It's more than just an expectation. The best, seriously. Clean scented sheets and pillowcases are also very clean, clean bathrooms, warm water is available. The sofa makes it comfortable and good and the view makes healing and there's Netflix, guys. Important cheap but quality. This is really recommended
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2 people find it helpful
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Supriyadi
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8,5
/10
Reviewed 171 week(s) ago
Recommended. The room is clean and fragrant, requested on the top floor, but was given the 8th floor.
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1 people find it helpful
Rika P. A.
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6,2
/10
Reviewed 172 week(s) ago
Dirty sheets are used only sprayed with perfume, every time a new guest changes the bed sheet it looks clean but actually itches.
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6 people find it helpful
Adinda
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6,0
/10
Reviewed 174 week(s) ago
I ordered a room that didn't match the one drawn, and the window curtain was broken and couldn't be opened, so I couldn't see the view, the rest was ok.
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5 people find it helpful
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