8,4
Very Good
From 43 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,1

Location

8,6

Service and Facilites

8,3

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Traveler Reviews Galaxy Hanoi Hotel & Apartment

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40
Customer reviews
THANH V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The room for 2 people is just the right size, has windows, air conditioning, refrigerator, dryer, toilet exhaust fan, hot and cold faucet all work well. The hostess is friendly and enthusiastic, often asks if you need anything else, can call for room cleaning every day or not. If I have the chance, I will choose to stay at this hotel. Nearby amenities: nearby restaurants, delicious and reasonable prices, nearby hair salon ok, reasonable price, the lady who does laundry next door has ok price (but her laundry doesn't smell good at all)
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Huỳnh G. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The hostess is very cute and enthusiastic. I checked out early and left my luggage until late at night and it was still okay. I found the room to be very okay for the price, with enough amenities, cool air conditioner, clean bathroom, no smell, hot and cold water heater working well (I stayed in room 602 or 601 or something). There is a refrigerator, no dryer so you have to bring your own. The minus point is that the pillowcases are a bit discolored, otherwise it's okay. Oh, if you plan to stay here and then go to the center of the old town, you can ride a motorbike for about 20 minutes, there are often traffic jams in Hanoi.
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Q***c
icon-origin-TRAVELOKA
5,4
/10
Reviewed 6 week(s) ago
Booked a room for 350k, stayed for 2 days, at around 12pm I checked in and the owner said he forgot to check the app so he forgot to leave a room, told us to go to the 8th floor to stay, but the elevator only went to the 7th floor, we had to go up 1 floor. Mineral water was charged separately, they said the room was cheap so they had to charge for water. I was just annoyed that she kept saying "room 250 is cheap so that's fine", while my room was 250. Hot and cold water sometimes came and sometimes didn't, remote TV, air conditioner, some had batteries and some didn't. My room on the 8th floor looked like it had been unoccupied for a long time.
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2 people find it helpful
Pham T. B. N.
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
The rooms are clean, there are many restaurants and shops nearby, convenient transportation, the landlady is cheerful and friendly.
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H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 18 week(s) ago
wifi can't be used so need to fix it, staying overnight is fine if not too picky
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Nguyen N. A. K.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 24 week(s) ago
The room is as pictured, clean, has windows that open to make the room airy. The owner is friendly and enthusiastic. In the alley there is a restaurant, juice shop, nail salon and hair salon. In general, everything is ok. Satisfied.
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5 people find it helpful
T***y
icon-origin-TRAVELOKA
5,3
/10
Reviewed 24 week(s) ago
The room is not ventilated, old, the staff is not enthusiastic. The shampoo and toothpaste are all fake products on the market.
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3 people find it helpful
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Hien
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 32 week(s) ago
The room is beautiful, clean, spacious and airy, there is an elevator which is very convenient, the hotel owner is very enthusiastic and happy to support guests wholeheartedly, the hotel has a car rental service, the car runs smoothly. Around there is a 24-hour WinFast supermarket, there are also rice dishes, vermicelli soup, bread, sticky rice, you should try this hotel.
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6 people find it helpful
N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 34 week(s) ago
The hotel owner is very cute and friendly, the rooms are also neat and fully equipped. If I have the opportunity to go to Hanoi again, I will still choose this place.
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2 people find it helpful
Luong
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 36 week(s) ago
My favorite hotel. The service is still very attentive and dedicated, the owner is cute and friendly, the cleaning staff is very close to me. 10/10!!!
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4 people find it helpful
N***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 40 week(s) ago
The owner is very happy and friendly. The room is spacious and clean.
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3 people find it helpful
P***N
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 51 week(s) ago
It's quite ok. There is also a car rental service
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2 people find it helpful
Đạt N. T.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 52 week(s) ago
Booked on June 29th, went out on July 1st, 3:00 p.m. When I check in, the hotel says the room is full because it's being rented out to guests.
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5 people find it helpful
N***n
icon-Business
Business
icon-origin-TRAVELOKA
6,3
/10
Reviewed 58 week(s) ago
Just a motel. Anyone who needs a place to sleep overnight is ok.
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NGUYEN M. T.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 61 week(s) ago
Cô chủ trẻ , rất thân thiện nhiệt tình
1 people find it helpful
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NGUYEN H. T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 62 week(s) ago
Phòng hơi bé nhưng sạch sẽ. Chị chủ thân thiện.
2 people find it helpful
VUONG L. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 69 week(s) ago
Phòng hơi nhỏ nhưng sạch sẽ, chị chủ hỗ trợ rất nhiệt tình
3 people find it helpful
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Nguyễn V. D.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 75 week(s) ago
Phòng sạch sẽ thơm tho. C chủ thân thiện nhiệt tình. Phòng đầy đủ tiện nghi và có cả wifi riêng. Giá cả cũng hợp lí
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Yang Zhong Peng
icon-origin-TRAVELOKA
4,5
/10
Reviewed 94 week(s) ago
Tôi đã đặt 3 đêm và có một trải nghiệm rất tệ tại nơi này. Phòng chưa được dọn dẹp sạch sẽ trước khi cho khách vào. Sau khi yêu cầu thay ga giường xong , phòng vẫn còn mùi hôi và tôi phải đi nơi khác để ngủ. Rất tệ và sẽ Không quay lại lần nào nữa.
3 people find it helpful
Nguyen T. S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 94 week(s) ago
Cực kỳ tuyệt, cực kì nhiệt tình với khách
1 people find it helpful
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