Large clean room - Excellent friendly staff - could do with a bit more cutlery and cups

A lot of mosquitoes on the property

room was filled with mosquitos. no towels and the bathroom door was locked. the staff could not unlock it so i had to use a room down the hallway, but only with the security gaurd escorting me. wifi only works by the pool and lobby, no internet access in the rooms.

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Please open restaurant inside the hotel and buy some crockery

Location

Disappointed that the TV remotes did not work (Batteries Flat). Tv when we finally figured out how to work it kept disconnecting. A hand towel would have been nice instead of having to use the large towel. Being beside the laundry was dreadful as the machines were on all night so had a constant noise coming through the wall. Really what was advertised was not what we got.

Dirty sheets with hair in it. Cold shower

When I checked in I didnt realize the place didnt have a lift and we were placed on the 3rd floor. I had my mum whonhas mobility issues. Totally my fault as it is stated, the receptionist said there were no other rooms. I asked her to speak with her manager, when the manager came out she was able to get my mum a room on the ground level, i was truly grateful. As i walked up the level, there was a huge rat dead with a cat playing with it on the floor. I didnt have my phone on me but took a pic of the rat the next day. The shower is over the large high jet bath. It was a struggle to climb in and then it leaked down the bottom. The floors were very slippery. The bed was large, but it was wooden woth a flat wooden thin base, it felt as though it would break. The pool arwa lolked nice.

They should provide cafeteria service.

No restaurant on premises. bedding looks old and dirty

Excellent customer service Only downside is that there is no restaurant

To be honest, we had two "transit" stays at this hotel upon arriving in Nadi and waiting for flights the next day, so we didn't have high expectations. Cost and location (right next to the airport) were prime considerations. My first room had no furnishings - nothing on the walls, no furniture other than a bed but it was clean. During the next stay, we had a much nicer room - it was fine - but had to go ask the front desk for shampoo and soap. The staff was friendly and responsive. There is no elevator so if the bellman isn't around, you have to haul your luggage up the stairs. If you have very light luggage, you could actually walk to the airport from the hotel. There is no restaurant but with a very short walk, you can go to a nearby resort hotel with a decent one. We found the hotel okay for a short transit stop.

It was the worst as they charged us twice

Convinient enough being next to international airport. Doors could be more secure with better lock and handles, towels quite small for average person. Floor was slippery when we entered.

It is close to the airport but dirty shower. Needs a very good clean. The Tv did not work and wifi could only be accessed from outsie the room on the balcony.

Cleanliness.

Walking distance to airport. Quick check-in. Taxis available for transport.

Average property

No restaurant in the compound, bed not comfortable, no internet in the room, internet only available around the check in area, facilities are old need renovation.