Overall Ratings & Reviews Studio 6 Rockford, IL

They were nice people

I was very dubious after entering the lobby because of its stark bareness. There there were older people behind the office window, they would not talk to me and directed me to a virtual check in where a young lady was on the screen. It seemed very impersonal and she mentioned nothing about an included breakfast. We entered behind the motel from the parking lot on to the first floor which looked its age and had a terrible smell about it. We took the elevator to the second floor where we found our studio room. The hallway look like it was freshly painted and had new carpet. The studio was very roomy and looked like it was recently renovated. The most important thing was that it was quiet and the bed was very very comfortable. Both of us had an excellent sleep.

No well kept. Air condition very dusty. I turn on to heat cold room and it made me sick. I will not be returning for sure

Manager was good

3 dead bugs in newly clean room given to me...I took pictures

While getting into our room, someone in our party dropped a large water bottle. The dropping of the bottle created a loud noise and shortly after someone from the hotel staff entered the room under the assumption there was a fight going on in the room. At no point was there a fight going on and the hotel employee did not knock before entering the room. When we explained what had happened, the employee was argumentative stating the noise they heard wasn’t created by a water bottle. At the very least, a knock on the door was warranted prior to entering our room. Also, I was not a fan of the remote checking process. The individual on the stream was difficult to understand. The rooms were nice. I have no complaints about them. However, due to the other happenings, when we return next year, we will not be staying here again.

Kiosk check in was terrible experience & was cheated twice for same reservation.

Vending machine broken, no ice machines (completely removed). Check in person talks through a kiosk.. no personal touch.

The room was fine (clean) . The entrance door I used the bar to open stuck and you had to force it open (fire safety ). The kiosk speakers needs to be replaced,can’t understand instructions

Design of rooms, mirror light, dirty sheets I have sensitive skin

Advertisement said free breakfast, No Breakfast, pool was closed, ice machine and elevator were both out of order. Nothing to transport luggage. I would not recommend or stay here again!

Checked in and went immediately to the front desk and checked out. Roaches in room and extremely dirty in the hallways and room. The ice machines and elevator did not work and I was in the third floor. Check in was horrible as I had to talk to someone on a video chat machine while the employee stood there and did nothing. They indicated they would refund my stay but did not see that come through. Orbitz should discontinue working with this location.

Great

Nonsmoking room smells like cigarettes

The building was a bit run down. Elevators were broken, pool was closed, signage was a bit confusing. Also, check-in was done through a video kiosk despite the human next to it.

It was a good stay but the bathroom was dirty and the towels would have hair on them but other than that, great space, nice room.

The use of a video kiosks and the person on the other side was extremely difficult to understand and she was very rude.

Ice machine was broken, thin walls, complicated check in process using a video service, smelled musty,

Remote check in could not under stand person talking to me all ice machines broken elevator out of order just a horrible place

This property should be shut down immediately!!! My sink fell in out of no where and you can tell it was just glued on, there elevator was out of order due to it being completely no working staff so you have to take the stairs which are a lot and I’m handicapped and have asthma and I had to use my inhaler, check in also took a hour because your speaking to someone threw a computer machine via video chat and they laugh at your frustrations extremely unprofessional and can’t really understand English that well, the show was also broken water wouldn’t even go down, and absolutely no Wi-Fi or phone signal is available, this was the absolute worst hotel I’ve ever stayed at and I’ll never do it again the pictures are just a illusion, this is a terrible hotel and they put their guest in horrible situations and don’t even care.