Overall Ratings & Reviews Holiday Inn Express & Suites Carlisle Southwest – I-81 by IHG

This hotel has so much to offer at a reasonable price. The room was incredibly clean and fit our family of 5 without feeling squished. The bathroom had all Dove products (shampoo, conditioner, body wash, hand soap AND lotion!) which was a nice and surprising touch. Breakfast was great; very clean all around the food areas and the staff were out in the breakfast area a lot checking on stock and restocking as needed. The pool was a good size and the pool area felt comfortable. It was convenient having laundry services on site. My only two not real complaints but more like observations: the corridors and adjoining rooms were not the quietest (we heard lot of talking outside our room in the corridor when anyone walked by); and the common areas could use a little more attention to cleaning (such as washing the floors and wiping down the walls in the elevator). Other than those two minor things, we would seek out this hotel again.

This hotel is directly next to the interstate If you are light sleeper, choose a different hotel. As always, breakfast at the Holiday Inn Express was stellar. Staff was friendly.

Helpful staff.

Unfortunately, my stay was far from pleasant. The cleanliness of the room left a lot to be desired—both the sink and toilet had visible stains, clearly not properly cleaned from the previous guest. The sink drained painfully slow, and the water pressure throughout the bathroom was weak. On top of that, the “hot” water was barely lukewarm. For the price I paid, I expected much better. The overall experience did not match the cost, and I left feeling disappointed and frustrated.

Nice

First stay at this location and was very happy with the staff and the facility. Rooms were very clean and well appointed. Enjoyed large bathroom and beds were comfortable. Will definitely stay here when I return to Carlisle.

I liked almost everything about the place. Clean rooms, although the shower did not have much water pressure. Maybe it was just our room. Room 311. My real complaint is that my card was charged for all three rooms that I reserved before I got there. My room was cost split with someone, but we both got charged the full price. I think we have it worked out now. I will probably still stay there next year. Also the breakfast was great!

I didn’t like that I was charged for something after I already paid my hotel in advance ? That was a shister move on your part , a surprise to see this extra charge after 2 days on my credit card .. I was discusted!!!

Convenient, clean and comfortable.

We were only there to sleep. Got there at 130am and left by 8. Did get coffee and tea in the morning! Comfy beds. Noisy in the morning as our room was by a side entrance and it sounded like folks were walking through our room. But it was clean.

Easy to get in and out

One on our way home from Florida traveling to New York. Looked online - hotel had great reviews and easy access off of highway. Everything was great - very clean, convenient, price was perfect and staff very friendly.

Overall, a nice hotel for a two-night business trip. Nothing extraordinary, always a good experience at the Holiday Inn

Very convenient to I 81.

So much better than the last holiday inn express we stayed in. This location was very clean, everything worked, and the staff was very nice and helpful. Will stay here again next time we’re in Carlisle.

Good service

perfect and clean and new

The room was not clean! Pillows smelled of mould, shower walls had hairs on the walls, and brown spot on toilet lid. Housekeeping OPENED my door at 9:44 am. Didn’t say housekeeping or anything. Knocked once and then opened the door - didn’t wait for a response. Checkout is at 11 so no idea why they’re disturbing people early!!! Totally inappropriate!! Especially a man walking in a room with one female guest!

The property was right off the highway for ease, but the traffic noise is heard in the rooms.

Very clean and friendly staff. Parking was easy and well lit.