9,2
Exceptional
From 196 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,2

Traveler Reviews SpringHill Suites by Marriott Indianapolis Keystone

Number of reviews per page
20
40
Top reviews
Tammy
icon-Business
Business
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is very convenient for me as my company office is walkable from the hotel. I love the lake behind the hotel as it offers a nice place to get my steps in and enjoy fresh air.
Bryan
icon-Business
Business
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and very clean property.
Robert
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, modern, spacious
JerMario
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Martha
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

.
SHANA
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Convince for where we needed to be. Staff wad friendly and helpful. Room was nice and clean.
MARIA
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property was excellent, very clean the staff very friendly, the breakfast was good, we hope to back soon!
Joanne
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Efficient check-in. Provided water bottles
Frank
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This is a 2-in-1 on-site venue. If you are at Sringhill Suites, you must enter through the Residence Inn entrance. They do not staff the SpringHill Suites side. My family of 5 (2 adults and 5,8,13) stayed and were VERY comfortable, with plenty of space to sleep. The foldout was queen size, along with the two queen beds in the man sleeping area. Bathroom was very large, with a barn sliding glass door. Comfort was a 5 of 5, but the wall/ceiling sound dampening was .... 1 of 5. Our neighbors with at least tw kids above us, pounded on the floor, the male was verbally abusive towards all in the room. They were obscenely loud after midnight and I went up to the room (#432) and "politely" told them to be quiet. The male said, "I will tell them to be quiet now." which just resulted in him screaming at them for an additional 5 or so minutes. Then bright and early at 4:38am they were up and at it again. I did NOT inform the VERY professional staff members because the hotel was very full that night and I knew they get over-worked anyways. Upon checkout however, staff was rude as they talked explicitly about kicking someone in the *ss and made me wait more ten minutes. I had a recent amputation so...the experience was painful, in multiple ways. Breakfast was buffet with only hot Eggs and some type of fiesta potatoes. The common items (yogurt, oatmeal, apples, bananas) along with the waffle iron and pancake "convection belt" maker. I would give it a 3.5 of 5.
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Hannah
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff, clean large rooms
Joel
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice place
Anna
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and comfortable. Great stay.
Michael
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Large room and very clean.
Zolbayar
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was amazing. We will come back again
Kristina
icon-Business
Business
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

No hot tub
Verified traveler
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel and our room was extremely clean and comfortable as well. The breakfast was excellent. I have never written a hotel review before, but I am happy to write one for SpringHill Suites Keystone.
Tricia Ellain-Hicks
icon-Business Family
Business Family
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean and accommodating
Rosa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff
anthony
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We have stayed at many Springhill Suites properties and this one is very nice. Superior cleanliness and attentive staff. In a great area, a must stay!
Arturo
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pool temp needs to be a bit warmer
Number of reviews per page
20
40