Overall Ratings & Reviews KoolKost @ Harapan Indah

I arrived at a strategically located inn, next to Indomaret and accessible by elevator. Unfortunately, check-in required a phone call, and the phone line was unresponsive. I had to ask a local and was directed to the 5th floor. After sitting for a while and calling on the 5th floor, the guard, who had probably woken up after hearing my voice, finally let me in. The room and toilet were reasonably priced, and I woke up early in the morning to find someone cleaning the hotel.

Hotel staff was not present when checking in.

The AC is not cold, the door is difficult to open.

Please improve your service, thank you.

Tangled, not as comfortable as renting.

dirty place and inappropriate facilities

Penginapan yang sangat ekonomis dan sesuai budget. Tidak ekspektasi lebih, tapi cukup nyaman sih. Ruangan sudah dikasih AC juga.

Kontrakan. Kamar mandi di luar. Kacau. Dibatalin ga bisa. Hadeh.

The place is really small, the bathroom is outside so if after eating, you want to waste water or something you go back and forth. The place is clean, the air conditioner is also cold, but it says free wifi, it turns out that the wifi is slow and can't be used at all.

Not friendly, the receptionist doesn't give a smile.

There was no prior confirmation that a double room was not available, I ordered a double but when I checked in I was given a single, no blankets, only a hard single mattress and 1 pillow.

The hotel is very dirty and the bed sheets are not replaced.

It's not worth leaving that place, it's dirty.