Overall Ratings & Reviews Marahai Park Hotel

I wanted to provide comfort for you with the best and most expensive hotel in Tobelo, but it didn't meet expectations. The room was 750,000 Rupiah. For a hotel of that price, the service should be luxurious. However, the room's comfort was still lacking. The AC was directed directly at the bed (uncomfortable); the room was dusty (perhaps due to the volcanic ash in Tobelo); the towels were rough and needed to be renewed; there were only two pillows, and they weren't soft; the sink was very small. The food was also lacking in variety. For two days, the food was the same. The pickled vegetables tasted raw. The drinks were limited, just melon juice and water. The staff service was less than optimal, especially in the parking area at the back. The staff preferred parking hotel operational vehicles in a place that would protect guests' vehicles from the Dukono volcanic ash. When asked about this, their response was rather rude and impolite (they should speak to guests standing up, not answering casually while playing on their phones). The service at the front desk was good. However, the male receptionists who usually man the lobby at night need to be taught to smile more and take the lead in greeting. We hope this review will be helpful to hotel management and the North Halmahera Regional Government in advancing regional tourism.

Good experience to stay in Marahai Park Hotel

Thank you for the hospitality. It has been a good experience.

Not worth it. Price and services.

Still the best hotel in Tobelo. Given the rural character of the area, it is an acceptable choice. Unfortunately there was little if no food available.

There is no other choice in this town,., very expensive hotels with bad breakfast. The property is good but dirty. But no option in this area. The others are just regular guest rooms

The room is neat, the staff is friendly, and the view is also beautiful.

Bed dirty, room floor dirty, spiderweb everywhere on the walls, broken toilet seat and and and. We don't expect European standards, but I expect a clean room. Sorry, totally disappointed. Just the stuff was very friendly and helpful

The room's AC is not cold. Given a room with no telephone and not cold. Asked to change rooms, the AC is still not cold.

Internetnya parah, bahkan pakai paket data mandiri pun sama.

Overal Decent stay. Room cleanliness needs to be improved. Internet not working. No refill on drink-water on next day. No changing on towel. Noise from outside.

For hotels in the Tobelo area, it's pretty good, internet is smooth, breakfast is ok. Business travel.

Good location but service does not match the price. AC is not cold. The room has cockroaches.

First day check in. Found a dead cockroach and a pile of hair on the bed. The next time I told the receptionist and asked to be cleaned. The cockroach only moved to the bathroom. Noisy. Sounds from outside the room could be heard clearly. Plus the staff is friendly.

Decent hotel in North Halmahera, in Tobelo to be precise. The room is quite good. Unfortunately the sink is too small for a hotel that charges such a high price. No tissue provided, no small towels, no hairdryer, no towel rails. The bathroom is like a home bathroom. Not worth the price offered. However, there is no other choice but this hotel if you want to have a comfortable stay in Tobelo.

A new hotel with fairly good facilities in Tobelo City, the rooms are quite spacious, the water is strong. The air conditioner is long enough to cool down but overall a great place.

Lampu lorong gelap, lampu di depan lift pun tidak di nyalakan, makanan ya biasa saja.

This hotel is clean, but when I ask about Bread for breakfast, they said Empty. I paid for the best your price.

Want to play to another small island. Timbul Island/Meti Island. Stay at Marahai Park Hotel. OK for a short stay. Thank you

The hotel is still new, needs HR training for the region. PRICE is a bit expensive for the area. Maybe because of High Season. WINDOW in hallway Room is too low, be careful for children. Thank you