8,7
Very Good
From 891 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,8

Location

8,8

Service and Facilites

8,8

People often mention about The Zuri Baturaja
All
Ambiance (19)
Variety (19)
Bedroom (18)
Room Space (16)
Hotel Area (16)
Bathroom (15)
Taste (15)
Staff Friendliness (14)
Distance to City Center (13)
Accessibility (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Zuri Baturaja

Number of reviews per page
20
40
Customer reviews
a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, fast in service, the hotel is clean and comfortable, the food served is delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jun 2025
Dear a*a. Thank you for your positive review. We are very pleased to know that the friendliness of the staff, the speed of service, the cleanliness of the hotel, and the quality and variety of our food gave a good impression during your stay. Reviews like this are a great motivation for us to continue to provide the best service. We look forward to your return to The Zuri Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Profile Picture
Hengky T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Awesome, hopefully the service at The Zuri Baturaja Hotel will remain number 1
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Dear Hengky T. Thank you very much for your appreciation: “Great, hopefully The Zuri Baturaja hotel service remains number 1.” 🤗. We are very happy to hear that you are satisfied and support our commitment to maintaining the quality of service. We look forward to welcoming you back on your next visit. Warm regards. Daryanto. General Manager
Translated by Google Icon
See original
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Good
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 May 2025
Dear A*A, Thank you for your short but enthusiastic review: "Great!" We greatly appreciate your appreciation, and are pleased to know that your experience with us left a positive impression. Hopefully we can continue to provide the best service in every next visit. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is clean, close to the city center, the service is also good. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 May 2025
Dear M*a. Thank you for your positive review! We are very happy to hear that you are comfortable with the cleanliness of the hotel, the strategic location, and our services. Your recommendation means a lot to us and other potential guests. We look forward to welcoming you back to The Zuri Baturaja! 😊🙏. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
for check in the staff who serve are friendly but it takes a bit of time the check in process may be more than 10 minutes, just a suggestion if it feels long it would be better for guests to be invited to sit down. For the room is spacious, clean, but not soundproof. Same suggestion for food in the restaurant to always be monitored and immediately refilled if seen the stock served is running low, considering the price of the room is quite pricy compared to other hotels should also be supported by optimal service. Thank you, hopefully it can be fixed and accommodated suggestions from customers.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2025
Dear Valued Guest. Thank you for choosing The Zuri Hotel Baturaja as your accommodation, and for taking the time to provide a very constructive review. First of all, we apologize for the inconvenience you experienced during the check-in process. Your feedback regarding the waiting time and guest comfort is greatly appreciated. We will immediately conduct an evaluation with the front office team to ensure that the check-in process can run more efficiently and guests are allowed to sit comfortably if there is a queue. We are pleased to hear that you felt comfortable with the size and cleanliness of the room, but we also noted complaints regarding the lack of soundproofing. This will be our concern for future improvements to improve the quality of our guests' rest. Regarding suggestions regarding restaurant service, especially in terms of food refills, we greatly appreciate it. Our F&B team will tighten monitoring so that the buffet is always available well, in line with guest expectations and the value we offer. Your feedback motivates us to continue to improve the quality of our hotel services and facilities. We look forward to welcoming you back with an even better stay experience in the future. Warm regards, Daryanto. General Manager. The Zuri Hotel Baturaja
Translated by Google Icon
See original
f***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
It's so great, I want to stay here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2025
Dear f*n, Thank you for your appreciation and positive spirit! We are very happy to hear that you are satisfied and want to stay again at The Zuri Hotel Baturaja. Comments like this are truly an encouragement for our entire team to continue providing the best service. We look forward to your next visit. If you have any special needs or requests during your stay, please do not hesitate to contact us. See you again at The Zuri Hotel Baturaja! Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Profile Picture
Novitasari
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Nice hospitality, we have wonderful and comfortable staycation during our Eid Mubarak. Thank you Zuri Hotel Baturaja
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Dear Novitasari, Thank you so much for your kind words! We are truly delighted to know that you had a wonderful and comfortable staycation with us during Eid Mubarak. It was our pleasure to serve you during such a special occasion, and we’re happy to hear that our hospitality made your stay memorable. Your appreciation means a lot to our entire team. We look forward to welcoming you back to The Zuri Baturaja on your next visit. Wishing you continued happiness and blessings! Warm regards, Daryanto General Manager
Profile Picture
Firmansyah
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Great, complete facilities. Clean room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Friman S. Thank you for your brief but meaningful review. We are pleased to know that our facilities are complete and our rooms are clean and comfortable. Positive feedback like this is a great motivation for our team to continue to maintain the quality of service and facilities for guest satisfaction. We look forward to welcoming you back on the next occasion. Best regards, Daryanto. General Manager
Translated by Google Icon
See original
Veronica S. O.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2025
Dear Veronica S.O., Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness of the room. We always strive to provide the best experience for every guest who stays at The Zuri Hotel Baturaja. We look forward to welcoming you back on your next visit. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very satisfying stay here, the room is comfortable. The food is also delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Mar 2025
Dear R*n, We are glad to know that you felt comfortable with our room and enjoyed the food served. Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We look forward to welcoming you back to The Zuri Baturaja for an equally pleasant stay. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
thank you for the Zuri Baturaja for the service during my and my family's stay, thank you to the staff named Mr. Rio for the service and friendliness to our family during our stay at the Zuri Baturaja thank you for the kitchen staff the food is delicious the menu for sahur is delivered on time, next time our family will return to stay at the Zuri Baturaja. thank you 🤗🤗
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Mar 2025
Dear Y*y, We are very pleased to know that you and your family felt comfortable during your stay at The Zuri Baturaja. We will convey your appreciation to Mr. Rio and the kitchen team for their excellent service. Guest satisfaction is our priority, and we are glad that the sahur menu and service met your expectations. We look forward to welcoming you and your family back to The Zuri Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
This is a smoking breakfast room. The place is beautiful and comfortable, but it is currently clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Mar 2025
Dear S*i, We are very pleased to know that you felt comfortable with our breakfast area which provides a dedicated smoking area. Cleanliness and guest comfort are always our top priorities, and we will continue to maintain those standards. We look forward to welcoming you back in the future for a more memorable experience. If there is anything we can improve, please do not hesitate to let us know. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
A***l
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
There are gym facilities, good for exercise and there are swimming pool facilities too..it's all good 😉
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2025
Dear A*I, Thank you for your positive review and enthusiasm in enjoying our facilities! 😊 We are glad that you are satisfied with the gym and swimming pool facilities that we provide. Ensuring the comfort and best experience for every guest is our priority. We look forward to your next arrival to enjoy the comfortable hotel atmosphere and the best services from us. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Profile Picture
Raden K. B. P. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
the experience of staying at this hotel offers comfort and convenience in various ways. the facilities are complete and the service is friendly. The breakfast menu is varied
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Feb 2025
Dear Raden ke. BPS Thank you for sharing your positive review! We are glad to hear that your stay at The Zuri Baturaja was comfortable and convenient. We are also proud to know that our facilities, friendly service, and variety of breakfast menus met your expectations. We will continue to strive to provide the best experience on every visit. We look forward to welcoming you back to The Zuri Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
9,4
/10
Reviewed 23 week(s) ago
The only hotel in Baturaja that is national standard with a strategic location. For cleanliness it is very good, the standard of the Zuri hotel and breakfast are also good. Nice lah
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2025
Dear G*t. Thank you for taking the time to leave a positive review of your experience at The Zuri Baturaja. We are very pleased to know that you were satisfied with our hotel's strategic location, cleanliness, and the quality of our breakfast that met our standards. We will continue to strive to maintain and improve the quality of our services to always provide a pleasant experience for our guests. We look forward to welcoming you back to The Zuri Baturaja in the near future. Warm Regards, Daryanto. General Manager
Translated by Google Icon
See original
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 24 week(s) ago
nice and comfortable stay. Location on the main road even though the room faces the highway but the sound of vehicles is hidden except for motorbikes with brong exhausts that can still be heard. Suggestion, upgrade the TV to a smart TV considering the limited TV channels so it is better to switch to a smart TV so guests have the option to watch YouTube or Netflix which is also supported by WiFi in the room
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jan 2025
Dear M*d, Thank you for your positive review regarding your stay at The Zuri Baturaja. We are very pleased to know that you felt comfortable during your stay with us, despite our strategic location on the main road. We also appreciate your suggestion regarding upgrading the TV to a Smart TV. Your input is very valuable to us, and we will consider this facility upgrade to make our guests' stay more satisfying, especially with the support of in-room WiFi that is already available. We are committed to continue providing the best service and facilities for our guests. We look forward to welcoming you back on your next visit. Warm regards, Daryanto. General Manager. The Zuri Baturaja
Translated by Google Icon
See original
a***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
The hotel staff is very friendly and the service is very good, the rooms are clean and comfortable, the food is varied and tastes good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jan 2025
Dear a*a, Thank you for your positive review regarding your stay at The Zuri Baturaja. We are very pleased to know that you are satisfied with the friendliness of our staff, the cleanliness and comfort of the room, and the variety and taste of the food we serve. Your satisfaction is our top priority, and reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back on your next visit and providing an equally memorable stay experience. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
G***g
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
Not disappointing, clean and comfortable room
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Jan 2025
Dear G*g. Thank you for your positive review regarding your stay at The Zuri Baturaja. We are glad to hear that you were comfortable with the cleanliness and comfort of our rooms. Guest comfort is our top priority, and feedback like this motivates the entire team to continue providing the best service. We look forward to your next visit for a more memorable experience! Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
strategic location, close to city, clean rooms
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Dec 2024
Dear D*i. Thank you for your positive review! We are very happy to hear that you enjoyed your stay at The Zuri Baturaja. We are committed to providing the best service to every guest, and feedback like this means a lot to us. We will continue to strive to maintain the quality of the services and facilities we offer to always meet your expectations. We look forward to welcoming you back to our hotel in the near future. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
M***M
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
Comfortable, clean, complete facilities and affordable prices.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Dec 2024
Dear M*M. Thank you for your positive review! We are very happy to know that you feel comfortable with our complete facilities, maintained cleanliness, and affordable prices. Guest satisfaction is our top priority, and we always strive to provide the best experience for all our guests. We look forward to your next visit to The Zuri Baturaja! Warm regards, Daryanto. General Manager. The Zuri Baturaja
Translated by Google Icon
See original
Number of reviews per page
20
40