8,4
Very Good
From 440 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,5

People often mention about Nava One
All
Bedroom (14)
Staff Friendliness (13)
Ambiance (13)
Distance to City Center (12)
Accessibility (10)
Wifi (10)
Bathroom (10)
Hotel Area (10)
Check-in/out Time (8)
Soundproof (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Nava One

Number of reviews per page
20
40
Customer reviews
C***R
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
The first room was leaking water from the upper floor. Finally moved rooms but got a clogged bathroom and the clogged marks from the previous occupants were still there. Very dirty. The theme is unfinished industrial, it used to be good when I came here in 2023. But now because of the vibes like that, it's not maintained
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Nava One Hotel Management.
Translated by Google Icon
See original
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,8
/10
Reviewed 2 week(s) ago
We booked for 4 days, 3 nights. The location is nice but the room is terrible. Saying that they are fully booked, we were placed in a room with foul odor in a bathroom. The air escapes from the bathroom made us unable to sleep that we decided to move to another hotel. Tha management should pay attention to the sewer maintenance and also since guests are looking for good night sleep, to make sure their mattress is a good quality one. Not recommended..
Read More
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,8
/10
Reviewed 2 week(s) ago
the location is good. the design is good. minimalist, modern, simple. got a balcony. the bathroom is also comfortable. but 2 things are the most disturbing. the cleanliness of the room and the noise when sleeping. on the floor of the room there is a lot of sand/dust. the sheets are also grayish white. even the blanket has a small hole. the bathroom has a large hole for ventilation. but that makes the noise of the street enter the room. the windows are also very large. with iron frame material, so the outside sound is very noisy. the room door is also a sliding door that has no soundproof mechanism. automatically the sound of the highway comes in. these sounds really interfere with the quality of sleep. the purpose of staying is to rest. but in the end can't rest 100%. the sound of the exhaust and the highway really comes in and is surprising when sleeping. 1000% must be fixed
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
Defie S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Kamar & bathroom nya bersih dan wangi, space nya agak kecil bagi saya yg solo traveler. sayangnya tdk soundproof suara kendaraan dari luar terdengar sekali, suara room to room sangat terdengar. fast respond staff ( makasih ya mas yg jaga malam pada tgl 17 May jam 2:22 dini hari ).
Find this review helpful?
Accommodation's Reply
23 May 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
t***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The location is quite strategic and the exterior of the building looks okay. However, the interior feels a bit dark—maybe it was intentionally made for aesthetics, but it actually feels a bit creepy. The cleanliness could also be improved, as I found a dusty mattress upon check-in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 May 2025
Dear Guest, Warm greetings from Nava One Hotel. Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and we apologize for the inconvenience you experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our services in the future. We look forward to your next visit and thank you for your review. Best regards, Management Nava One Hotel."
Translated by Google Icon
See original
r***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
quite comfortable and strategic location
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
It was a very comfortable experience staying here, the service was very good, the cleanliness was very good, it was definitely worth it.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Mar 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
f***r
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
Maintain the comfort and service, thank you for the good service.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Mar 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
The hotel design is nice and the view is ok. 👍👍👍👍
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 20 week(s) ago
The hotel is not far from the city center.. the hotel is comfortable.. the hotel is nice.. the AC is cold + the water is warm👍🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Feb 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 22 week(s) ago
The room is cute, the room is clean Only the towels are a bit smelly, well, that's how laundry smells haha It's also strange, the hotel rate is around 300, the room key is not the tapdoor one..but a regular room key. The receptionist is friendly, the smoking area on the 1st floor is cute, the place is quiet..although you can still hear the sound of vehicles from outside..but overall okay
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
H***f
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
The place is comfortable, quiet, and close to anywhere you want to go. The staff are all friendly. It's worth the price, highly recommended. Thank you.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 27 week(s) ago
Comfortable quiet hotel in the city center, close to everything
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
17 Dec 2024
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
Gunawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The atmosphere is cool and comfortable. Nice
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
8,2
/10
Reviewed 29 week(s) ago
It would be even better if a restaurant was provided
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Nov 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
Profile Picture
M irfan z. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 32 week(s) ago
It's really comfortable to sleep all day, I swear, especially since there's a balcony for a drink. Wow, this hotel is really comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Nov 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
N***i
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 33 week(s) ago
The TV in the room is not working. The lights are off. The sound of running water is noisy.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Nov 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
K***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 36 week(s) ago
Very comfortable, the staff is also the best. The technicians are also 💯 because they were quick to help me get the ring that fell into the sink drain.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
Profile Picture
Tiara K. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 36 week(s) ago
The hotel staff was very friendly and helpful upon check in.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2024
Dear Mrs. Tiara, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 39 week(s) ago
Stayed here for 3 nights. For the first day, it was okay to check in at 13:30, for the second day because I left early at 06:30 and there was no notification that cleaning the room had to leave the key at the reception, so on the second day the room was not cleaned. Only on the third day was there a notification that cleaning the room had to leave the key at the reception. Overall the service was okay, but the staff at the reception were often not there, especially in the morning.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
07 Oct 2024
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
Translated by Google Icon
See original
Number of reviews per page
20
40