Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found your stay "best and beautiful" — it truly means a lot to us. We're especially happy to know you'll be returning. We look forward to welcoming you back for another wonderful stay at AMI Suites! Warm regards, William, Rooms Division manager

Dear Thi Quynh Mai, Thank you very much for your kind feedback. We’re delighted to hear that you found your room clean, well-equipped, and comfortable, and that you appreciated the cleanliness and orderliness of our public areas such as the lobby, elevators, and corridors. Your satisfaction is our top priority, and it’s always rewarding to know we met your expectations. We hope to have the pleasure of welcoming you back to AMI Suites in the near future! Warm regards, William, Rooms Division Manager

Dear Ms. Farhana, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our friendly staff, cozy ambiance, and thoughtfully designed interiors. It’s great to know that the spacious room and range of amenities, including the washing machine and microwave, added comfort and convenience to your visit. We’re especially happy to hear that your experience was satisfying and that you would recommend us for both staycations and business trips. Your feedback means a lot to us, and we truly look forward to welcoming you back on your next visit! Warm regards, William, Rooms Division Manager

Dear Ms. Marshitah, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations, and we truly regret any inconvenience you encountered during your stay. We understand your concerns regarding the parking access and smell around the area. Please know that the Property Management are looking into ways to improve the patron experience from the moment of arrival. Regarding the RM200 deposit, it is part of our standard check-in policy, but we’ll certainly look into how we can better communicate this to avoid any surprises. We’re also very sorry to hear about the difficulty in collecting your food delivery and the inconvenience caused by access limitations between different buildings. We will review this with our team to see how we can make the process smoother for future guests. Lastly, we regret that the breakfast did not meet your expectations. Your comments on the quality and value are being shared with the Allo Cafe team for immediate review and improvement. We value your honest feedback as it helps us do better. While we understand your decision, we hope for the opportunity to welcome you back in the future and offer a much-improved experience. Warm regards, William, Rooms Division Manager

Dear Atomy, Thank you so much for your kind words and continued support — we’re truly honored to have welcomed you for the fifth time! We’re delighted to hear that you enjoyed the room environment and the facilities during your business trip. It’s a pity you didn’t have enough time to enjoy everything, but we’re already looking forward to your next visit so you can make the most of your stay. Your loyalty means a lot to us, and we can’t wait to welcome you back again soon. Warm regards, William, Rooms Division Manager

Dear Mr. Tee, Thank you for your kind feedback! We're glad to hear that you found your stay comfortable and appreciated the cleanliness of our hotel. We hope to welcome you back again soon for another pleasant experience! Warm regards, William, Rooms Division Manager

Dear Ms. Azmah, Thank you for your valuable feedback and for choosing to stay with us. We're pleased to hear that you were satisfied with the room condition and facilities. We appreciate your comment regarding the food options nearby. While our location may not have immediate access to stalls or fast food outlets, our team is always happy to assist with food delivery options or recommend nearby dining spots. We hope to welcome you back again in the future and provide you with an even better experience. Warm regards, William, Rooms Division Manager

Dear Juni, Thank you so much for your positive review! We are delighted to hear that you had a comfortable stay, enjoyed the various photo spots, and were satisfied with our facilities. We are also very honored to be called “the best hotel in KL”! Although the distance to Bukit Bintang is a bit far, we are glad that it was not a significant issue for you. We look forward to welcoming you back on your next visit. See you soon! Best regards, William, Rooms Division Manager

Dear Taty, Thank you so much for your kind words and for choosing AMI Suites once again! We're truly delighted to hear that you had a very good stay and would recommend us to others. Your continued support means a lot to us, and we look forward to welcoming you back for many more visits in the future. Warm regards, William, Rooms Division Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay with us and appreciated the ambiance, cleanliness, and spaciousness of your unit. We do apologize for the inconvenience caused by the non-functioning power points. Your comments have been shared with our maintenance team, and we’ll ensure this is promptly addressed to avoid recurrence. We truly appreciate your feedback, and we hope to welcome you back for an even better stay in the future. Warm regards, William, Rooms Division Manager

Dear Chen Wen, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you consider us one of the nicest hotels! We do apologize for the inconvenience caused by the soundproofing, and we truly appreciate you bringing this to our attention. Your feedback helps us improve, and we’ll be sure to review this with our team for future enhancements. We hope to have the pleasure of welcoming you back again soon for an even more comfortable stay. Warm regards, William, Rooms Division Manager