R***R

Leisure

6,5

/10

Reviewed 3 day(s) ago

The room wasn't very clean, with cobwebs in every corner. The bathroom walls were moldy.

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F***r

Staycation

10,0

/10

Reviewed 4 day(s) ago

Friendly hotel staff, good facilities.

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A***G

Leisure

10,0

/10

Reviewed 5 day(s) ago

The hotel staff is friendly and the service is polite.

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D***n

9,7

/10

Reviewed 1 week(s) ago

Very good place and location. A fair price. The pool is an absolute cinema to see the sunset clearly.

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A***d

Business

8,4

/10

Reviewed 2 week(s) ago

The location is great, close to Jember's town square, strategically located, with a beautiful rooftop, a great pool, and a top-notch view. But for breakfast, I hope there's a wider selection and it's not monotonous.

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S***a

Staycation

5,4

/10

Reviewed 5 week(s) ago

For 650,000 Rupiah, it's way too expensive. It's just a place to sleep, the floor is dusty, and the mattress underneath is incredibly dirty. The restaurant also offers very little food, with minimal variety.

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G***t

Leisure

8,5

/10

Reviewed 6 week(s) ago

The staff is friendly and helpful, the rooms are clean, and the air conditioning is cool. The breakfast menu is lacking in variety.

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Accommodation's Reply

25 Jun 2026

Thank you for your review and feedback. We are delighted to hear that you were impressed with the friendly and helpful service from our staff, as well as the cleanliness and comfort of your room. We also appreciate your suggestion regarding the limited variety of breakfast menu options. This feedback will be taken into consideration to continuously improve the quality and variety of our menu. We look forward to welcoming you back in the future for an even better experience. Sincerely, Java Lotus Gember Hotel

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S***a

Staycation

10,0

/10

Reviewed 6 week(s) ago

It was nice to stay here, maybe I will stay here again with my family.

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Accommodation's Reply

25 May 2026

Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel

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S***a

Staycation

10,0

/10

Reviewed 6 week(s) ago

It was nice to stay here, maybe I will stay here again with my family.

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Accommodation's Reply

25 May 2026

Thank you for your positive review. We are delighted that you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel.

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S***a

Staycation

10,0

/10

Reviewed 6 week(s) ago

It was nice to stay here, maybe I will stay here again with my family.

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Accommodation's Reply

25 May 2026

Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel

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S***a

Staycation

10,0

/10

Reviewed 6 week(s) ago

It was nice to stay here, maybe I will stay here again with my family.

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Accommodation's Reply

25 May 2026

Thank you for your positive review. We are glad you enjoyed your stay. We hope to welcome you and your family back again next time. Sincerely, Java Lotus Gember Hotel

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Mohammad Z.

Leisure

9,7

/10

Reviewed 6 week(s) ago

As per what was obtained, the location is in the city center

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Accommodation's Reply

25 May 2026

Thank you for your review. We are pleased that our facilities and central Jember location met your expectations. We hope you had a pleasant stay and we look forward to welcoming you back for an even more memorable experience. Sincerely, Java Lotus Jember Hotel

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Ronny W. S.

10,0

/10

Reviewed 7 week(s) ago

This hotel is cool, the staff are all great, friendly, smiling, and responsive. Top

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Accommodation's Reply

17 May 2026

Thank you so much for your positive review. We are delighted to hear that you were satisfied with our team's service. Your compliments on the friendliness, smiles, and quick response of our staff will encourage us to continue striving for the best service. Thank you for choosing our hotel and we hope to see you again. Sincerely, Java Lotus Jember Hotel

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H***y

Staycation

10,0

/10

Reviewed 7 week(s) ago

Overall, it's good. The only thing that needs improvement is that the food refills need to be faster. Bathroom amenities should be added. If possible, the blankets should be bigger, they're too small. More pillows, they're already flat.

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Accommodation's Reply

17 May 2026

Thank you for your review and feedback! We are delighted to hear that you found our overall service very good. We especially appreciate your comments regarding the speed of food replenishment, bathroom amenities, blanket size, and pillow condition. We will forward your feedback to the relevant team for evaluation and improvement to further enhance guest comfort. Thank you for choosing our hotel, and we hope to welcome you back again for an even better experience.

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S***s

Leisure

5,0

/10

Reviewed 9 week(s) ago

I've stayed here many times before. But the service has gotten worse over time. 1. I've chatted on WA asking for the AC to be turned on, and often forget to turn it off. 2. The AC often gets a hot room and the AC is broken. 3. The bathroom water floats and won't go down 4. No table tissue 5. No hotel slippers 6. Once got used sheets and bedcovers as if they hadn't been replaced 7. The receptionist complained to no response. Goodbye Java Lotus, I will no longer subscribe here.

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Accommodation's Reply

17 May 2026

Thank you for your review. We apologize for any inconvenience you may have experienced. We will use your feedback to evaluate your experience. Sincerely, Java Lotus Gember Hotel

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I***s

9,7

/10

Reviewed 9 week(s) ago

A pleasant and comfortable staycation experience with a 4 month old baby

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Accommodation's Reply

25 May 2026

Thank you for your review. We are delighted to hear that you had a pleasant experience. We hope to welcome you and your family back again soon. Sincerely, Java Lotus Gember Hotel

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M***D

Business

6,4

/10

Reviewed 9 week(s) ago

I ordered breakfast takeaway at 5:30, but it wasn't ready by 6:15. What a shame.

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1 people find it helpful

Accommodation's Reply

25 May 2026

Thank you for your feedback. We apologize for the delay in delivering your takeaway breakfast, which was not on time as promised. We understand this must have been disappointing, and our team will take this matter seriously to ensure our service is more punctual in the future. Thank you for sharing your experience with us. Sincerely, Java Lotus Jember Hotel.

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G***t

Leisure

8,5

/10

Reviewed 9 week(s) ago

The staff were giving excellent service.

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Accommodation's Reply

25 May 2026

Thank you for your positive review. This will motivate our team to continue providing the best service. We look forward to seeing you again for another enjoyable stay. Best Regards! Java Lotus Hotel Jember

Putra A. S.

10,0

/10

Reviewed 9 week(s) ago

Good place to stay in Jember. The rooms are clean and big enough.

1 people find it helpful

Accommodation's Reply

25 May 2026

Thank you for your kind review. We’re glad to hear you enjoyed your stay and found the rooms clean and spacious. We hope to welcome you back again in Jember. Best Regards! Java Lotus Hotel Jember

Friska W.

Business

8,5

/10

Reviewed 9 week(s) ago

Strategic location in the center of Jember city

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1 people find it helpful

Accommodation's Reply

25 May 2026

Thank you for your review. We are pleased that our central Jember location provided convenience and satisfaction during your stay. We hope to welcome you back again. Sincerely, Java Lotus Jember Hotel

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Java Lotus Hotel Jember

Overall Ratings & Reviews Java Lotus Hotel Jember

8,8

8,7

8,6

9,0

8,8

Traveler Reviews Java Lotus Hotel Jember