8,6
Very Good
From 1.383 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,6
Location
8,8
Service and Facilites
8,8
People often mention about Swiss-Belcourt Serpong
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Staff Friendliness (55)
Bedroom (52)
Accessibility (43)
Ambiance (42)
Bathroom (41)
Room Space (40)
Wifi (36)
Hotel Area (34)
Family Friendly (33)
Taste (33)
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Traveler Reviews Swiss-Belcourt Serpong
Number of reviews per page
20
40
Customer reviews
B***s
Staycation
6,0
/10
Reviewed 5 day(s) ago
the bathroom is not clean and the condition is not good
the cabinet above the sink for the water heater cover is broken, dangerous. the morning shift receptionist is not very friendly.
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J***i
9,1
/10
Reviewed 1 week(s) ago
Very nice hotel, very clean and comfortable
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Accommodation's Reply
09 Jun 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Jekson Manalu. General Manager
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FM
Febriana M.
9,1
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and very helpful when upgrading the room. The children are happy because there is a cooking class activity.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Jekson Manalu. General Manager
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T***a
Staycation
8,5
/10
Reviewed 2 week(s) ago
Really like the hotel, it's really comfortable.
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Accommodation's Reply
03 Jun 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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DE
Deti E.
Business
10,0
/10
Reviewed 2 week(s) ago
nice and lots of places to eat around the hotel location
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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A***a
9,1
/10
Reviewed 3 week(s) ago
Nice room, cleanliness ok, friendly staff, food ok but from inside the room you can still hear the sound of passing trains.
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Accommodation's Reply
03 Jun 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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S***i
Business
9,7
/10
Reviewed 3 week(s) ago
The staff is friendly and the rooms are nice.
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Accommodation's Reply
27 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Jekson Manalu. General Manager
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J***i
9,4
/10
Reviewed 3 week(s) ago
Very clean hotel, good service.
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Accommodation's Reply
27 May 2025
Dear Valued Guest,
Warm Greetings from Swiss-Belcourt Serpong.
Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service.
We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity.
Warm regards,.
Jekson Manalu.
General Manager
J***i
10,0
/10
Reviewed 3 week(s) ago
Very good hotel, clean and nice.
1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Valued Guest,
Warm Greetings from Swiss-Belcourt Serpong.
Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service.
We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity.
Warm regards,.
Jekson Manalu.
General Manager
G***t
Business
10,0
/10
Reviewed 3 week(s) ago
Comfortable rooms, varied breakfast menu with delicious taste and hotel location close to culinary locations.
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Accommodation's Reply
27 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Jekson Manalu. General Manager
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i***i
Staycation
10,0
/10
Reviewed 4 week(s) ago
Nice hotel, delicious food! Definitely back to staycation here
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Accommodation's Reply
21 May 2025
Dear Valued Guest,
Warm Greetings from Swiss-Belcourt Serpong.
Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity.
Warm regards,
Jekson Manalu
General Manager
rp
rendy p.
8,4
/10
Reviewed 4 week(s) ago
Room size and cleanliness are okay, but noisy due to train noise.
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Accommodation's Reply
21 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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H***h
6,0
/10
Reviewed 4 week(s) ago
Ordered a queen bed, but it turned out the room had twin beds combined.
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Accommodation's Reply
27 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to rate Swiss-Belcourt Serpong, especially for the Comfort and Satisfying Service. May you and your family always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Regards, Jekson Manalu. General Manager
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M***d
Staycation
9,1
/10
Reviewed 4 week(s) ago
For a budget hotel size, this is OK BGTTT!
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Accommodation's Reply
21 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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T***k
Staycation
8,8
/10
Reviewed 5 week(s) ago
This is the second stay with this hotel. I must say I became much more impressed with the value for money for this hotel.
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Accommodation's Reply
21 May 2025
Dear Valued Guest,
Warm Greetings from Swiss-Belcourt Serpong.
Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity.
Warm regards,
Jekson Manalu
General Manager
Azhar M. Y.
Transit
10,0
/10
Reviewed 5 week(s) ago
all ok for the service, very satisfied
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Guest, Warm Greetings from Swiss-Belcourt Serpong. Thank you for taking the time to give an assessment of Swiss-Belcourt Serpong, especially the appreciation of Comfort and satisfactory service. May you and your family always be blessed with health and we look forward to welcoming you back to Swiss-Belcourt Serpong on the next occasion. Warm Greetings,. Jekson Manalu. General Manager
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Z***y
Staycation
8,2
/10
Reviewed 6 week(s) ago
Ambiance/Facilities: All facilities is good
Price: good prices
Location: strategic
staff assitance: helpfull
food: varian not much
1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest,
Warm Greetings from Swiss-Belcourt Serpong.
Thank you for taking the time to provide an assessment of Swiss-Belcourt Serpong, especially the appreciation of comfort and satisfactory service. We hope that you and your family will always be blessed with good health and we look forward to welcoming you back to Swiss-Belcourt Serpong at the next opportunity.
Warm regards,
Jekson Manalu
General Manager
M***a
Staycation
8,7
/10
Reviewed 8 week(s) ago
overall there are pluses and minuses, so..
+ more affordable price for swissbelcourt
+ view is ok
+ cold AC, smart TV
+ room setting is quite modern
+ pool is ok kids friendly
+ toilet is very good with hairdryer
- service is very slow, even though I called 4 times it didn't come, I wanted to ask for a towel from the beginning of check in until 6 pm but there was none, until I went down to the reception I was only given a temporary towel.
- noise from the train, very audible
- breakfast menu is 7/10 (but there was no cereal and milk)
- waiting for an omelet for a long time
- water boiler is very cute when plugged in it automatically goes down (snap) so the boiler is useless
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1 people find it helpful
lh
lukman h.
Transit
8,8
/10
Reviewed 8 week(s) ago
nice hotel, comfortable...maybe it's just the sound of the commuter train in front of the hotel that makes it uncomfortable
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1 people find it helpful
R***g
Staycation
9,4
/10
Reviewed 8 week(s) ago
Comfortable hotel for family vacation
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Number of reviews per page
20
40
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