Susilo Residence 10

Explore Susilo Residence 10
8,1
Very Good
From 293 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

8,0

Meal

7,8

Location

8,1

Service and Facilites

8,1

People often mention about Susilo Residence 10
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Ambiance (12)
Bedroom (12)
Staff Friendliness (10)
Accessibility (9)
Bathroom (9)
Surroundings (8)
Hotel Area (8)
Room Space (7)
Distance to City Center (6)
Family Friendly (6)
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Traveler Reviews Susilo Residence 10

Number of reviews per page
20
40
Customer reviews
v***g
icon-origin-TRAVELOKA
6,9
/10
Reviewed 2 week(s) ago
The staff was friendly, but the photos of the rooms didn't match the conditions and were very different. The shower was slow and broken, making it a bit difficult to shower.
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anneke y.
icon-Business
Business
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9,7
/10
Reviewed 3 week(s) ago
I think I will come back to stay here if I come to this area again.
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I***I
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Good... Friendly... Comfortable... Clean... Neat.
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2 people find it helpful
Accommodation's Reply
18 Mar 2026
Thank you and we will continue to strive to do our best to provide a nice and comfortable accommodation and services.
M***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
According to the price, easy access to everywhere
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1 people find it helpful
Accommodation's Reply
18 Mar 2026
hank you and we will continue to strive to do our best to provide a nice and comfortable accommodation and services.
A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 16 week(s) ago
1. The picture doesn't match the actual property. 2. This isn't a commercial inn, but an old, neglected boarding house. 3. Enter through the hallway, continue to the back of the house, up the stairs, and the room on the 4th floor is dirty and unkempt, with the entire hallway, stairs, and path leading to the room reeking of cat urine. It's cramped, stuffy, and smells of cat urine. 4. The room is spooky, with neglected furniture, no hangers in the closet, and oddly enough, there are two bathrooms in the room. 5. I paid for 4 nights, but due to the conditions, I checked out the next morning after one night. I asked for a partial refund, but I couldn't. 6. This is enough for me. It's better to find an OYO or RedDoorz room with clear standards of cleanliness and amenities.
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+4
7 people find it helpful
Accommodation's Reply
18 Mar 2026
We have investigated the matter and we confidently state that there are were no cats in our building nor are there any cat urine smells. There were also no complaints from our other guests. As the pics provided also showsthe clean and hygienic state of the room.
S***a
icon-origin-TRAVELOKA
6,9
/10
Reviewed 19 week(s) ago
humid, and had to go up to the 4th floor, so tiring.
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1 people find it helpful
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
The staffs are very friendly and accommodating. Very recommended.
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Accommodation's Reply
18 Mar 2026
Thank you and we will continue to strive to do our best to provide a nice and comfortable accommodation and services.
L***i
icon-origin-TRAVELOKA
5,4
/10
Reviewed 29 week(s) ago
You can't stay here, your money is just wasted and there's no responsibility at all, people need it immediately, why bother paying attention to the rules... what a huge loss, won't order here again...
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Our house policy has a no child allowed rules. The guest booked a standard single room for 1 person but brought a child along. We have guests that wants peace and quiet to ret and enjoy. Our staff strictly enforced the no child allowed policy. The policy and rules are for the enjoyment of the guest and applies equally to everyone.
k***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
For transit, the bed is okay... Thank you
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,4
/10
Reviewed 34 week(s) ago
The staff was helpful but the AC didnt function properly. But all in all, if you just need a room to sleep in, this place is okay.
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J***s
icon-origin-TRAVELOKA
8,1
/10
Reviewed 46 week(s) ago
There are hot water facilities but they cannot be used because the electricity is not sufficient.
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2 people find it helpful
A***e
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 49 week(s) ago
The appearance from the outside is a bit unconvincing, especially since I came at night. It turns out the room is quite comfortable.
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+2
6 people find it helpful
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DANIEL L. W.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 55 week(s) ago
It's according to the price. Next, please put the towel in plastic, min.
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2 people find it helpful
Z***a
icon-origin-TRAVELOKA
5,0
/10
Reviewed 56 week(s) ago
The place is located at the back of the main house, you will pass a dirty narrow way and stairs, which is not really convenient when you have a luggage with you. No cancellation and no refunds if you don't like their disagreeable place.
4 people find it helpful
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Sigit P.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 62 week(s) ago
I booked for my sister and she brought a 1 year old baby, according to her the guard was friendly and nice, but because they ran out of rooms she got one on the 4th floor, it was quite tiring because she brought a baby
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1 people find it helpful
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Mulyono
icon-origin-TRAVELOKA
8,5
/10
Reviewed 62 week(s) ago
This is the 6th time I have stayed here, it is still good, comfortable & the price is very friendly, thanks
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3 people find it helpful
N***o
icon-origin-TRAVELOKA
6,0
/10
Reviewed 65 week(s) ago
The room is ok but the sofa is dirty and the hot water doesn't work.
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4 people find it helpful
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Mulyono
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 69 week(s) ago
Good, this is the 5th time staying here, I don't know why I really like it, just like staying here ❤️❤️
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2 people find it helpful
Y***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 69 week(s) ago
for me everything is okay... for staying overnight for a day it's okay... everything is clean... the AC is on... there are a few mosquitoes... but when the AC is on... the mosquitoes are gone... but everything is nice
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5 people find it helpful
Tjioe R. F.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 71 week(s) ago
Nice room even a small room, nice helper, for 1 or 2 days short stay I think it's a good choice
1 people find it helpful
Accommodation's Reply
20 Dec 2024
Hi Ricky, thank you for your positive review. Pls note that we have bigger rooms starting from 16SM. Our Junior Suite comes with a Queen size bed, sofa and living room. Executive Suite comes with a Queen size bed, 2 seater sofa bed and a living room. Thank you Susilo Residence 10
Number of reviews per page
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