9,4
Exceptional
From 313 reviews
Cleanliness

9,8

Room Comfort

9,6

Service and Facilites

9,4

Traveler Reviews Staybridge Suites ROCHESTER – MAYO CLINIC AREA by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Cindy
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything about the hotel was great except. One price per day listed on hotels.com when I booked and price increased when I checked out. Will not use hotels.com again.
Jerome
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff goes above and beyond here to make sure that your stay is comfortable. Great place to stay if you are are Mayo Clinic patient . They provide transportation and/ or if you’re able, you can walk there. we’ve stayed here twice and will be going back a third time.
Kristin
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our entire stay here was wonderful. The staff was so friendly and helpful. The Beds are very comfortable, room was clean and welcoming. I would definitely stay here again.
Lisa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There is no parking other than underground paid parking. Should let people aware of that. The extra costs.
Helene
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Marilyn
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very small and no area for much of anything except some hanging clothes. I had to be there a week and it was not enough room. It was very clean and the lobby and outdoor was awesome.
Brenda
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very nice property close to Mayo Clinic with a courtesy shuttle bus. staff was very friendly and goes above and beyond to make sure your stay is good
LeAnn
icon-Business with Children
Business with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel staff was all very nice and friendly. Helped with what I needed. Bad timing for one day the pool was being tested so no swimming but the kids survived. Cafe staff was kinda on the rude side, not friendly until it came time to pay the bill. So thinking then she decided to be nice to get a tip. Didn’t come to see if we needed anything else during our eating time. Overall though this was my second stay at this hotel and the hotel delivered excellent service and it was perfect for what we needed.
Read More
Sheryl
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean and in a great location with friendly staff.
Eric
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice room, nice breakfast, nice lobby, great location. Everything was great.
Lori
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful facilities that are well kept up. Heated parking garage beneath the hotel
Robert
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was great
Kathryn
icon-Business Family
Business Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Disappointing ie no hooks in bathroom to hang towels. Week internet
Lori
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The parking is too expensive at $50 per night
Maria
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and well kept. The staff is friendly particularly Elizabeth at concierge 😊
John
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Would definitely stay here again!
Laura
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Liked kitchen space in suite, lobby activities, washer/dryer. Disliked changing room rates, no shower wands!, no handicap bars or tall toilets - not easily available??!!, & daily parking fee.
Wayne
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The suite was nicely laid out. The bed was very comfortable. The bathroom was exceptional. The walk in shower was the best I have ever experienced. The major downside to the bathroom was it lacked an elevated toilet and grab bar which would have helped physically challenged guests
Toni
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A
mark
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great stay
Number of reviews per page
20
40