6,8
Pleasant
From 217 reviews
Cleanliness

7,0

Room Comfort

5,8

Service and Facilites

7,2

Traveler Reviews Sky-Palace Inn & Suites Wellington

Number of reviews per page
20
40
Top reviews
Tim
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There was no cable TV,the bathtub was filthy there was only 1/2 of a roll of toilet paper.
rachel
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property looks very outdated and sketchy at first, once you get past that and get a room it is a pleasant surprise. The rooms are updated, remodeled, very clean and served its purpose. I had hoped for a coffee maker but there was not one, the only issue Iwas the bathroom tub, it looked like had been repaired numerous times, I couldn't tell what was "repair" and what might have been clean. The front desk people were not very helpful either.
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Lisa
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean older motel. Staff was friendly. No issues.
Jerry
4,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

They insisted on a $50 hold for my service dog, they had no coffee, little towels. The bathmat was on the floor in front of the toilet, the wash clothes were just grungy, one little bottle of shampoo & the bars of soap were old & stinky, one roll of cheap toilet paper, internet was very poor, tv channels kept going out & they were very limited. I couldn’t hardly understand the owners. Bed was uncomfortable! No shelves in the refrigerator, no clock, toilet was so low that you couldn’t hardly get on & off it & couldn’t shut the door unless you turned sideways on the toilet, shower curtain was grungy, tub had black long hair on it & the bottom of the toilet was filthy!
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Marlon
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is an older property, but they’ve kept it fairly well up. It is simple has clean linens the facilities, clean and moderately kept don’t expect other manatees such as ice or coffee in the office but for the rate it is exceptional.
Reed
icon-Business
Business
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Old not clean
Karla
icon-Leisure with Children
Leisure with Children
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had 2 rooms. There were spiders in my grandsons bed. There were holes in the bathtub. The dead bolt in my room didn’t work and there was a snake in our room that came in under the big gap under the door. Lady at the front desk didn’t ask how I was paying for the room and charged my card when I was paying in cash. Now there is a hold on my card that isn’t refunded 2 days later.
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Tyndel
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed one night on quick trip. Looked pretty rough outside but the inside was decent for the money. Id stay again on a quick trip
Max
icon-Business
Business
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was well below any standard we can think of. The room was clean. Otherwise we cannot recommend this room. The web promised some sort of reception but nothing was offered. When we sat on the bed it sounded as if we were sitting on a noisy metal trash can! There was no kleenex. The bathroom stool top paint was worn off. It took quite a time for warm water to reach the shower. Furniture looks like something from a used furniture store. One bottle of shampoo. No conditioner. At least the temperature control worked fine. The price was more than most motels providing breakfast.
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Verified traveler
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Noisey bed and outlet by mirror not working making it difficult to curl your hair also needs more outside lighting place looks close at nite
Robert
icon-Leisure
Leisure
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice place to stay
Jake
2,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

No wifi or hot water
Ed
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Icy -NO salt or sand. No HOT water
Tim
6,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

I wanted a cheap place to stay in this area and that's what I got. I would probably stay here again.
Michelle
2,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

I stayed here while visiting my daughter. Upon arrival we were told there was an issue with the water and that it would be fixed within an hour of check-in. The next morning the water was still not working correctly so we tried contacting the office with no return call. We stayed here for two days with a toilet that wouldn't flush correctly and no hot water. We made multiple attempts to contact the management about our issues before check-out with either no response or no way to enter the office building to speak face to face due to the doors being locked. Upon check-out the issues were brought up again just to try and make management aware. I was yelled at and told these issues were "my own problem" and to make a complaint through hotels.com. I tried to do that but hotels.com has to contact the office and verify my complaint with management which they denied. All in all this is a terribly run business. 0/10 recommend.
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Katie
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

DO NOT STAY HERE - when we arrived at approx 10:45pm the outside looked like an abandoned building, no lighted sign, deserted parking lot, run down, and the office doors (when we found them) were cabled shut even though the sign said the lobby was open to 11pm - it said to ring the bell but it made no noise and took long enough for the guy to show up that we drove off once thinking we had to be wrong about this being the place but, we weren’t so we tried again, we were just loading back into the vehicle again when he poked his head out, I had to point at the door and shrug for him to come unlock it and let us in - we should have just eaten the 70 bucks and left. There’s some sort of horrid smell outside, and the lobby smelled so odd that I asked if the rooms smelled and if we could see our room before we paid - he refused, we were exhausted so decided to risk it but I told him the room had better look as the pictures online or I’ll be demanding our money back. I was being uncharacteristically rude but, this place is a complete disappointment. We just needed a stop on our trip, for a few hours sleep but, I’ll never ever go with a cheap hotel again, it’s not worth the risk. The room does look like the pictures at first glance but, closer inspection finds holes in the wall and lots of hair around the baseboards plus several other minor run down looking things. The beds appear clean and bedbug free, and the room smells clean, so we stayed but, would NEVER stay here again.
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Jack
icon-Leisure
Leisure
4,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

No hot water
Haley
icon-Family
Family
2,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel room looked nothing like the picture. The paint was peeling in our room, and it smelled like mold. There was water damage under the air conditioner and our windows were cracked. I didn’t even want to let our kids down. The guy at the service desk wasn’t super helpful. We got charged an extra accident fee for leaving early on top of the room fee.
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sidney
icon-Business
Business
8,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms were nice
Cynthia
icon-Leisure
Leisure
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

When we first pulled in, the property looked totally abandoned and the property next to it was boarded up and one of the front windows was boarded up. The man who checked us in was nice enough and the room was clean, so I guess that's all we needed that night. The entire property just looked abandoned from the outside. We felt like we were walking into the Twilight zone. But the room was clean and it smelled good.
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