Overall Ratings & Reviews Residence Inn by Marriott Philadelphia Bala Cynwyd

This place was perfect. And the staff is wonderful!

This is a newer hotel - very unique and clean. Also close to the city. There is a Game room with foosball and Xbox - ask at front desk for controllers. Breakfast is great and hot water in the shower. If want a suite, the bedroom can't have King bed (only 2 queens). The ice machine on 6th floor has a water bottle filler! Overall great stay for family.

The amenities here were amazing! We especially enjoyed the restaurants and outdoor space. This is by far my favorite hotel stay ever.

Our stay here was beautiful! Beautiful scenery with the rustic mixed with modern build and design. My room was also wonderful, spacious, with many amenities and everything worked just fine. The breakfast could have a bit more variety but it was free and the pool makes up for it. Restaurants, walkable paths, free parking, complimentary wine for the birthday visit(although they forgot it at first after I called) but nonetheless we received it and all was well

It was a great hotel!

Will revisit the property the next time in Philly

Nice area outside the hotel to sit by the river and relax.

This stay was Awesome. We came in for a Family Funeral but left smiling. The staff (especially Dominque) was attentive, knowledgeable, empathetic and a breath of fresh air. The breakfast was tasty. I will say the containers used to keep the coffee and hot water needs to be replaced, (was not that hot). The bed was a little too soft for my taste. The room was amazing, the amenities were useful. I loved the visual atmosphere and to not actually hear the trains while I was resting. The courtyard was Beautiful. Will definitely stay again, We promise. The convenience of Free Parking and Free Continental Breakfast makes it worth the price. From the Cucumber ice water offered at the front Lobby or the celebratory glass of champagne, we felt WELCOMED and VALUED! Great Job!

This was my second time staying at this property. Property is always clean and the staff is always super friendly and accommodating.

Loved how it was close to everything. The property itself really exceeded our expectations. Would definitely return if we are back in town.

wats amazing stay. great staff. clean. the setting is breath taking.

This is now our new favorite hotel!

Very convenient location to our family. Clean, modern, helpful staff all made for a great stay. Will definitely stay at the location again!

Great hotel

Everything was nice

Very convenient location.

Very beautiful hotel most importantly very accommodating hubby had surgery and follow up the next day the hotel accommodated me on late check out very grateful and would come back

My experience at this hotel was great! My wife and I visited from NYC for the Eagles parade with our puppy but was nervous about the checkout times because it was during the parade. Neel and Dominique were very nice and accommodating and made our experience a great one where we didn't have to worry for our fur baby. Whenever we visit Philly again, we know where we'll be coming back to. FLY EAGLES FLY and thanks for making our parade experience a great one!

It was a wonderful stay. The rooms are very clean, comfortable and stylish. We enjoyed the pool, workout room adn wonderful on-site cafe. We will come again!!

Staff, especially Neel was welcoming and helpful- deserves a raise.