8,2
Very Good
From 149 reviews
Cleanliness

8,4

Room Comfort

8,0

Service and Facilites

8,4

Traveler Reviews La Clef des Chateaux

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

La experiencia fue bastante mala. Al llegar al hotel no recibimos ni siquiera unas palabras de bienvenida. Nos dejaron esperando como 10 minutos y después nos dieron la llave y no nos explicaron ni dónde estaba la habitación. Tuvimos que pasar con las maletas por medio de un camino lleno de piedras porque no nos dijeron que había una escalera dentro del hotel para poder subir, sí el hotel no tenía elevador. Cuando fuimos a comer al restaurante en la noche vimos todas las cestas de pan llenas de moscas. Después comenzó una tormenta y entró agua al restaurante. También se fue la corriente y nos dijeron que no podían darnos nada de comer. Después cuando vino la corriente lo único que nos iban a dar era ensalada y unos quesos. La mesera nos trató bien mal. Al otro día cuando nos pusieron las toallas, estaban con un olor insoportable y manchadas. Tampoco hicieron las camas. Estas también tenían unas sábanas que daban bastante calor. El aire no estaba muy bueno tampoco. La verdad este ha sido el peor hotel que hemos visitado.
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Julia
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Helen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely place, clean and tidy and the evening meal was fabulous.
Rhett
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close and convenient to Chambord castle. Dinner was excellent at the hotel.
Amanda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Excellent stay. Just missing an elevator.
Nanae
6,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The room was on 3rd floor and steps were so mallow , less than my shoe , no lift, I would not stay if I knew.
Janise
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great
Nicola
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Great for a short stay, pool area is very good and the room was spacious. Food was hit and miss in the restaurant had a steak and couldn’t cut it without shaking the bottle of water off the table, I did mention this to the staff as couldn’t eat it and they just shrugged and walked away. Hotel is in a great location for the chambord castle.
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Rebecca
icon-Business
Business
8,0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Our stay was good and comfortable. We arrived late (just after 9pm) the restaurant was closed so we couldn't order food, only 'tapas' was available, deep fried frozen food which was horrible! Buffet breakfast was good. You have to collect a hairdryer from reception if you need one so best to do that before you go to your room.
Jeff
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Good base for chambord ,had everything we needed, pool,restaurant,safe parking,good rooms comfortable good bedding,nice outside space on ground floor rooms.
Liz
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Perfect place to stay. Staff was extremely nice and helpful. Beds super comfortable. Would definitely stay here again.
Breann
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Good hotel, the only suggestions I would like to provide to the hotel is to remove laundry facilities from your amenities list as I was told by the front desk that there were none on the property. One of the main reasons I select a hotel when I travel with a family is because of coin operated laundry facilities. Also, for dinner service there was only 1 waitress who had to serve over a dozen tables by herself so she was never able to come check on us.
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Elisa
8,0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Good price 20 min bike ride from Chambord. Nice big door into gravel area to load bikes. Helpful staff. Restaurant questionable.
Celine
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Le personnel est très agréable et toujours prêt à nous satisfaire, un grand merci pour l’accueil.
David
icon-Business
Business
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Machine à oeufs pas prête le matin à 7h30 au petit-déjeuner.
Rudi
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Vriendelijk personeel. Het restaurant in de avond,heel verzorgd,mooi gepresenteerd. Het ontbijt was 15 euro,wat ik persoonlijk te veel vond beperkte keuze. Propere kamer.
Magalie
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Decevant surtout niveau qualité de service du personnel. Manque de savon dans la chambre Petit dejeuner avec beaucoup de produits manquand pas deau a dispož
Celine
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Des problèmes de propreté de la chambre et de l'établissement en général, le confort du lit et la qualité du restaurant rattrapent un peu le séjour...
Cyril
icon-Business
Business
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

. Hotel: très bien situé . Chambres simples, confortables . Restaurant: très bonne table
Sherydan
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Gostamos bastante do hotel, porém o quarto era bem pequeno. Banheiro muito moderno, quarto confortável. Escolhemos por ser perro do castelo de Chambord
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