Overall Ratings & Reviews EMA House Serviced Apartments Unterstrass

Our host greeter - Sean, was extremely helpful and informative. Would highly recommend! Great appartment and Location.

great breakfast.

Amazing accommodation,

My husband and I had the pleasure of staying at EMA House in December of last year, and it was an outstanding experience. Upon our arrival, we were warmly greeted and guided to our apartment unit. The accommodation was exceptionally clean and modern, offering a high standard of comfort. Additionally, the location was ideal, with Zurich’s main train station nearby and the tram station just a two-minute walk from the property. I highly recommend EMA House for anyone planning to visit Zurich, Switzerland. I will certainly choose to stay here again during my next visit.

The staff here was perfect. Helpful, responsive, and efficient. The apartment style stay was well equipped and clean. Everything was great. After spend 3 nights in multiple cities, we ended our travels with a week here. EMA represented a great Swiss establishment in a country that welcomes travelers.

We had a fantastic stay at EMA House Hotel Suites and highly recommend it. Upon arrival, we were pleasantly upgraded to a stay in the main hotel, which was a great start to our six-night visit. The suite was exceptionally clean, comfortable, and offered plenty of space, making it a perfect base for exploring Zurich. The kitchenette was particularly handy, allowing us to prepare meals when needed, and the great amenities, including two toilets, added to the convenience. The washing machine was an unexpected bonus, making it easy to do laundry during our stay. The hotel's location was also very convenient—just a 15-minute walk to the city center and right next to a tram stop, making it easy to get around. It was also close to the main train station, which was useful for day trips. While there weren’t many restaurants or cafés immediately nearby, the short distance to the city meant this wasn’t an issue. A special mention to the staff for their excellent service—they allowed us to check in early and even provided a thoughtful welcome gift, which we really appreciated. Overall, EMA House Hotel Suites provided a wonderful experience, and we would definitely stay again.

A great size property for a family of 4 like ours. Walking distance to prwtty much everything you need. We thoroughly enjoyed our stay. We definitely stay there again.

Excellent stay, all facilities were clean and in great condition, exactly as shown on the pictures. Short walk to the station and very close to trams and buses. Would definitely stay here again!

Loved the location I will definitely stay here again!

Great apartment to stay with family. Walkable to public transport and old town. Also, excellent communication from EMA staff. Will definitely stay again!

Very confortable apartment in a great location 10 minutes walk to old town

Great response time from team. Great layout with all of you basic needs.

Excellent apparment within walking distance to Zurich HBF. Very impressed with welcome and support by EMA team

The room and the staff were excellent. The issue was that we explicitly selected it because they had air conditioning listed as an amenity. Unfortunately, the unit we had did not have that amenity and it was very hot when we were there.

It's a great large apartment with everything new and clean, amazing communication, and perfect for a family stay.

Awesome property!

Great service apartments to stay for few days. Location is ok. Short walk to a tram station. Unfortunately no supermarket nearby. Have to go city center. Amenities in the room is great.

Every thing was perfect on our trip , walking distant from our apartment is about 15 min to the train , bus and tram station a Coop store near by the train station make it a very convenience that we can by milk , fruits and snack to pack on the train . Neighbor is very quiet and clean . We loved this apartment it felt like home away from home .

It was an excellent property and the staff was friendly and prompt in replying to any concerns!! Definitely would stay again!!

Cleanest place ive ever stayed. Walkable to everything. Only complaint would be, beds werent the comfiest and the pillows were way to low. Other than that, id choose to stay again. Thank you