8,9
Very Good
From 561 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,1

Meal

8,7

Location

9,0

Service and Facilites

9,0

People often mention about Sutasoma Hotel
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Hotel Area (12)
Staff Friendliness (11)
Bedroom (11)
Bathroom (11)
Ambiance (9)
Distance to City Center (8)
Room Space (8)
Family Friendly (7)
Surroundings (6)
Wifi (6)
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Traveler Reviews Sutasoma Hotel

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40
Customer reviews
Selyna D. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The restaurant staff are very friendly, the food is delicious, lots of choices 👍
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+4
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Accommodation's Reply
20 Aug 2025
Dear Ms. Ana Tasya, Warm greetings from Hotel Sutasoma & The Tribrata Convention Center! Thank you very much for your rating and wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us. It is a pleasure to know that our team was able to provide excellent service and leave a positive and memorable impression. Guest and customer satisfaction is our highest reward, and your appreciation means a lot to the entire team. If there is anything we can do to assist you with your future stay, please do not hesitate to contact us. It was an honor to serve you, and we look forward to welcoming you back again soon. Warmest Regards, Ferri Irawan - General Manager of Sutasoma Hotel & The Tribrata Convention
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Y***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
very comfortable.. highly recommended for those looking for a comfortable and quiet atmosphere
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Accommodation's Reply
20 Jun 2025
Dear Mrs. Yunita, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet the expectations of our guests and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings,. Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 15 week(s) ago
Good stay, only the placement of the aircon controller is beside your bed and the light from the controller is straight to your eyes. We need to cover it.
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Accommodation's Reply
16 May 2025
Dear Mr. Abdul, Warmest greetings from Sutasoma Hotel & The Tribrata Convention! Thank you for choosing Sutasoma Hotel as your soulful stay. Sutasoma Hotel is honored to have hosted you. We appreciate the compliments and positive feedback you give us. Rest assured that we have received your feedback, and we're doing our best to improve them We are committed to always providing the best service to all of our customers. Once again, thank you for your visit and we look forward to accommodating your next visit. Best Regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
The food is delicious, the room is clean and fragrant.
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mrs. Rika Diana, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings,. Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
strategic hotel and close to South Jakarta area, Sudirman is also close and the MRT is very close, you can even walk there,,,,
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Accommodation's Reply
18 Mar 2025
Dear Mrs. Ratih, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings,. Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
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M***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 24 week(s) ago
the staff is very friendly and very helpful
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1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Ms. Meri, Warmest greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your Soulful accommodation to stay. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all Guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again, we say Thank you and Warm Regards, Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
hutomo s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
Security, Bellboy, receptionist and Atman Lounge Officers were very helpful to me and worked professionally according to their respective fields of duty.
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Accommodation's Reply
03 Feb 2025
Dear Mr. Hutomo Setyadi, Greetings from Sutasoma Hotel & The Tribrata Convention! Thank you very much for your excellent star rating and review of our hotel. Glad to hear that you enjoyed your stay with us. Glad to hear that our team provided excellent service and left a positive impression on you. If there is anything we can do for you further, please let us know. It was an honor to have you as our guest and we look forward to welcoming you back in the future. Best regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 30 week(s) ago
Fun and relaxing for a staycation
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Accommodation's Reply
31 Jan 2025
Dear Guest. Greetings from Sutasoma Hotel & The Tribrata Convention! Thank you very much for your excellent star rating and review of our hotel. Glad to hear that you enjoyed your stay with us. Glad to hear that our team provided excellent service and left a positive impression on you. If there is anything we can do for you further, please let us know. It was an honor to have you as our guest and we look forward to welcoming you back in the future. Best regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
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R***h
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Avordable hotel. Clean and fragrant room.
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Accommodation's Reply
29 Jan 2025
Dear Mrs. Ratih. Greetings from Sutasoma Hotel & The Tribrata Convention! Thank you very much for your excellent star rating and review of our hotel. Glad to hear that you enjoyed your stay with us. Glad to hear that our team provided excellent service and left a positive impression on you. If there is anything we can do for you further, please let us know. It was an honor to have you as our guest and we look forward to welcoming you back in the future. Best regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
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h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 32 week(s) ago
The staff is nice, friendly, and very fast response.
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Accommodation's Reply
13 Jan 2025
Dear Mr. Hardiman, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings,. Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 33 week(s) ago
A nice stay! Room was clean and smelled good. Its a cozy hotel and close enough to all the hottest resto and bars in south jakarta. Recommend!
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Accommodation's Reply
13 Jan 2025
Dear Jessica, Greeting from Sutasoma Hotel & The Tribrata Convention! Thank you so much for the stars rating and your exquisite reviews of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Kind regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
Nice clean & comfortable room. Food is varied & delicious, staff is also friendly
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2 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Mr. Hasan, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings,. Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
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Umi
icon-origin-TRAVELOKA
10,0
/10
Reviewed 51 week(s) ago
Great location, comfortable, clean, friendly and professional staff.
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1 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Mrs. Umi, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as your accommodation to stay with your loved ones. Thank you also for sharing your pleasant experience during your stay, your happiness and satisfaction during your stay are always a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say Thank you and Warm Greetings. Ferri Irawan-General Manager of Hotel Sutasoma and The Tribrata Convention.
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 58 week(s) ago
Highly recommended for anyone who wants to staycation here.
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2 people find it helpful
Accommodation's Reply
17 Jul 2024
Dear Muhammad Zulfikri, Warm greetings from Sutasoma Hotel & The Tribrata Convention! Thank you for choosing Sutasoma Hotel as your destination for your stay. We appreciate the compliments and positive feedback you give us. We are committed to always providing the best service to all our customers. Once again, thank you for visiting and we look forward to accommodating your next visit. Sincerely, Ferri Irawan-General Manager Sutasoma Hotel & The Tribrata Convention.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,0
/10
Reviewed 58 week(s) ago
I'm very happy with the hotel, the staff at receptionist very polite and friendly. The housekeeping very kind keep my blazer hanging on the cupboard to make suke it 's neat. Really satisfied.
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Accommodation's Reply
14 Jul 2024
Dear Maretrina, Greeting from Sutasoma Hotel & The Tribrata Convention! Thank you so much for the stars rating and your exquisite reviews of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Kind regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
sari o.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 59 week(s) ago
Nice place, good taste. Love it.
1 people find it helpful
Accommodation's Reply
10 Jul 2024
Dear Mrs. Sari, Warm greetings from all management and employees of Sutasoma Hotel & The Tribrata Convention! Thank you for choosing our hotel as accommodation to stay with your loved ones. Thank you also for being willing to share your pleasant experience during your stay. Your happiness and satisfaction during your stay has always been a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say thank you and warm greetings. Ferri Irawan-General Manager of Hotel Sutasoma and The Tribrata Convention.
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 60 week(s) ago
Very nice ambience and the bed is super! Maybe Sutasoma can update the television to smart TV so guests can enjoy Netflix and stuff. And for wifi, it 's automatically turn off when our gadget is locked. But overall, it was great and definitely will come back here.
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Accommodation's Reply
30 Jun 2024
Dear Mrs. Leoni Sarmauli Greeting from Sutasoma Hotel & The Tribrata Convention! Thank you for staying at Sutasoma Hotel and sharing your experience with us. Thank you for your feedback regarding our facilities, We apologize that some aspects did not meet your expectations. We always strive to maintain our quality and your feedback is surely valuable for our improvement. We have shared and discussed your concerned during our daily meeting with related department for further actions as we always strive to maintain our service and product quality and your feedback is surely valuable for our improvement. I hope we would have the chance to welcoming you back and change your impression of our hotel in the near future. Kind regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 61 week(s) ago
Friendly staff, very helpful during early check-in, even offered free breakfast first, thank you very much.
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1 people find it helpful
Accommodation's Reply
25 Jun 2024
Dear Mr Adhimas and Mrs Pegita, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as accommodation to stay with your loved ones. Thank you also for being willing to share your pleasant experience during your stay. Your happiness and satisfaction during your stay has always been a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say thank you and warm greetings. Ferri Irawan-General Manager of Sutasoma Hotel and The Tribrata Convention.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 63 week(s) ago
All good 🥰 very happy to stay here even though it was only 1 night. After the wedding reception, I really wanted to stay here, masyaaAllah the hospitality is cool 🫶🏻 starting from the front staff who greeted the guests, the front liners, all were friendly and kind. Given a beautiful complimentart honeymoon cake too 🌸
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Accommodation's Reply
14 Jun 2024
Dear Mrs. Dina, Warm greetings from all management and employees of Hotel Sutasoma & The Tribrata Convention! Thank you for choosing our hotel as accommodation to stay with your loved ones. Thank you also for being willing to share your pleasant experience during your stay. Your happiness and satisfaction during your stay has always been a very valuable motivation for us to always meet guest expectations and make our hotel a comfortable place for all guests. We are committed to always meeting the expectations of every guest, and also providing the best service. Once again we say thank you and warm greetings. Ferri Irawan-General Manager of Sutasoma Hotel and The Tribrata Convention.
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M***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 63 week(s) ago
The staff was very friendly. Unfortunately the room wasn't soundproof enough. Strategic location though!
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Accommodation's Reply
11 Jun 2024
Dear Ms Meldea, We are sorry for your experience during your stay with us. The room that you booked is usually a favorite among guests and we regret that you did not get a similar impression. Rest assured that we have received your feedback on our room soundproof, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Kind Regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
Number of reviews per page
20
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