Aloft by Marriott South Jakarta

Explore Aloft by Marriott South Jakarta
9,0
Exceptional
From 735 reviews
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Cleanliness

9,2

Room Comfort

9,2

Meal

8,9

Location

9,0

Service and Facilites

9,1

People often mention about Aloft by Marriott South Jakarta
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Ambiance (25)
Bedroom (25)
Staff Friendliness (23)
Bathroom (22)
Variety (21)
Accessibility (19)
Check-in/out Time (18)
Family Friendly (17)
Hotel Area (17)
Taste (17)
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Traveler Reviews Aloft by Marriott South Jakarta

Number of reviews per page
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40
Customer reviews
M***r
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 day(s) ago
Hotel with friendly and helpful staff.
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Dewi H.
icon-Business
Business
icon-origin-TRAVELOKA
7,7
/10
Reviewed 1 week(s) ago
Overall, the hotel offers a strategic location with convenient access. The property is well-maintained, cleanliness is consistently upheld, and the food selection is diverse, with consistently good quality and taste. However, my experience was somewhat disappointing when it came to the service. Upon arrival, my room was not yet available despite proceeding with the check-in process. Once I was finally assigned a room, I discovered that there were no towels provided. The staff assured me that the towels would be delivered shortly. Unfortunately, despite making several follow-up requests, they were still not delivered. This caused considerable inconvenience and disrupted my planned activities during the stay. The towels were eventually delivered only in the evening, after I had to express my dissatisfaction directly and firmly at the hotel lobby. It is unfortunate that such service shortcomings overshadowed some of the hotel's positive aspects. While the location, cleanliness, and dining experience were commendable, the lack of proper coordination and follow-through in addressing basic guest requests was disappointing. I sincerely hope the management takes this feedback seriously and works on improving staff coordination, room readiness, and responsiveness to guest requests. A pleasant hotel experience is not only about good facilities, but also about reliable and attentive service.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is the best, the food, the room, everything is okay. Want to go back there again.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Only 15 minutes from Kemang. Nice minimalist no-frills room. Very comfy bed. Helpful and friendly staff.
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I***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The only downside is that there is no dedicated room for smokers.
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I***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The only downside is that there are no rooms for smokers.
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Y***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
All the staff are friendly, the rooms are clean, the breakfast is also delicious with lots of menu variations, only the amenities in the bathroom are not complete.
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N***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
I was really satisfied staying here. Crazy, crazy, crazy
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Muhammad
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
Greeted with a warm welcome from the staff. Check-in was smooth. Hotel was great. It was very clean. Will come back again if I visit Jakarta.
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
The hotel is great, clean, staff are friendly, location is golden in the South Jakarta area.
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L***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Friendly staff, the hotel area is clean, very comfortable, good for a staycation with family.
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Accommodation's Reply
22 Jul 2026
Thank you for the compliment and shared your experience with us. We are glad to know that you enjoyed the stay and we are looking forward to welcoming you back here in the near future. thank you
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the rooms are clean, and the facilities are excellent. The rooms offer beautiful views of Jakarta.
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Akbar M.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 34 week(s) ago
Nicely situated, the room was spacious and clean, had a great time
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 37 week(s) ago
The stay was very comfortable and enjoyable.
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N***e
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 41 week(s) ago
clean, comfortable, luxurious, friendly staff
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 46 week(s) ago
The hotel staff is friendly, the rooms are clean and the management helped us find a parking space (cool)
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 46 week(s) ago
Thank you to Mr. HK SPV, I forgot his name, who threatened me when I was in the room by giving me a compliment.
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Y***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 49 week(s) ago
Homey... Comfortable, just like in my bedroom...
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E***o
icon-origin-TRAVELOKA
6,6
/10
Reviewed 51 week(s) ago
I stayed here for 4 days, 3 days booked by traveloka and extended 1 day directly to the hotel. On the second day I asked for a room upgrade to a studio with a better view with a total price of 1.9 million per night (there is a photo). The second day of my stay my body was itchy, the morning I checked in it seemed they didn't change the bed cover and pillowcase. It looked dirty as in the photo, after a complaint they immediately replaced it. For breakfast almost always with the same menu, hopefully it can be improved. The swimming pool is small, for family time with kids it's not suitable. The bathroom floor often peels off, so it sticks to the feet (in the photo). As for the view and staff overall is the best, Check out time is also good I was given 1 hour more.
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+2
1 people find it helpful
W***e
icon-origin-TRAVELOKA
8,0
/10
Reviewed 52 week(s) ago
So comfortable! The rooms are clean, modern, and the staff is super friendly. The amenities are complete—there's a rooftop pool, gym, and cool meeting rooms. The location is strategic in South Jakarta, although it can get a bit congested at times, but overall it's perfect for both business and leisure.
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