A nice place to stay in Kalamazoo, breakfast could have used some more options.

The staff was very friendly and helpful. The breakfast was good but not great. The room was comfortable and quiet. The outdoor space was great. I highly recommend this hotel.

Room was great! The front desk staff was HORRIBLE!!! Very rude at check in. After I gave him my id and my credit card he had me checked in under someone else’s name. When I asked for parking information he was extremely vague and never even gave me directions to my room. I asked at check out to speak to someone and he told me he was the only staff I could talk to. At 930 am on a Thursday ??

Very nice hotel

Nice hotel downtown, close to restaurant and bars. The neighborhood is overwhelmed with the homeless population so traveling outside alone is not recommended, however with a group it was fine.

Good

We booked a King suite with a separate bedroom and when we arrived we were told that they did not have that type of room so we were given a 2 queen suite without a separate bedroom. We purposefully booked a separate bedroom so that our children could sleep in separate rooms and not keep each other awake. Since we all had to share one room we did not get a very good night of sleep.

The coffee machine in our room did not work

We lovwd wvweything about our stay. The staff was amazing.. the room was great.. we were disappointed in the wyaliry of the bed linens.. a comforter would have been nice. The blankets wete only hospital quality .. overall we loved ot but the bedding needs upgeaded. Id give it a 6 star review if when we tetirn they have upgraded. Its within waling distance to the outdoor mall. Eat at HUBs..great place.. drive 10 minitutes to 43latitude brewery . You qont ve disjointed..

Very nice area

Nice hotel. Very noisy in room. Voices in the hall were loud in the room. A/C didn't work properly. Was warm in room.

Ok

Our room was just beautiful and looked newly renovated. The breakfast was quite good for being free. Parking in the structure was a block away. The property itself was slightly hard to find as two hotels occupy one building, but it all worked out

Our stay was great. I was told I would receive an email receipt for my stay, and have not received it yet.

The room was very spacious, comfortable and clean. The only less desirable things were that the bathroom does not have enough lighting and we had a bit of a problem with the validation ticket for the parking garage. Other than that, it was a great stay!

Nice stay. Rooms were great.

Love the friendly staff and hotel amenities!

Nice, spacious, clean room. The hotel is in a good location.

Enjoyed this hotel it was clean and was exactly what we expected. Area was very urban

The only thing that I have to complain about was there was I couldn't find sheets for the fold out bed?? Other than that the room was good