as

auliyaa s. i.

9,7

/10

Reviewed 5 day(s) ago

The most comfortable, have been here several times. The friendliest staff, the most champion cleanliness, varied food, lots of activities for children every weekend, there is a children's pool

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+3

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Accommodation's Reply

13 Jun 2025

Dear auliyaa, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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T***o

Staycation

9,4

/10

Reviewed 5 day(s) ago

Great facilities, excellent stay.

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Accommodation's Reply

10 Jun 2025

Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management

M***a

6,9

/10

Reviewed 2 week(s) ago

The rooms are comfortable, but there are many rules that limit activities in the hotel that use its facilities (fitness must wear fitness shoes, onsen must comply with the rules like in Japan, etc.).

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I***n

Transit

6,9

/10

Reviewed 4 week(s) ago

Minus: For guests who will stay, please provide 500 thousand cash for deposit, can use transfer but money back +/- 1 week. If you don't bring cash, you have to find an ATM outside the hotel. Access to the swimming pool is complicated, have to go up and down stairs, directions inside the hotel are not appropriate. Plus, the security guard & driver are nice. Apart from that, I will not come back here again.

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1 people find it helpful

Accommodation's Reply

18 May 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention, we appreciate you taking the time to share your experience with us. We apologize for the inconvenience you experienced during your stay, regarding the complimentary anniversary that was not followed up, the delay in replying to WhatsApp and regarding the pasta that was a bit dry at breakfast time. We have processed your input to the relevant team and it is our main concern to improve our services. As additional information for deposits, it is our company regulation to require guests to provide a deposit of IDR 500,000 per room and can use bank transfer or debit card but for refunds after 7-14 days after the next working day, unlike credit cards and cash which can be returned directly at check out. And regarding the directions to the hotel, we apologize for the inconvenience, your input will be forwarded to management so that it can be followed up. We always prioritize guest comfort and safety, your input is a reference for us to continue to improve our services. Thank you for taking your valuable time to help us make improvements. Please contact us directly at marcom@nuanzahotel. Com or WhatsApp (+62) 8111223020 if you are planning to visit us anytime soon, we will be happy to welcome you and personally arrange your stay with us. Thank you for your attention. Best regards, Management

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P***i

Leisure

9,7

/10

Reviewed 4 week(s) ago

It's really cool here.. comfortable, clean and spacious rooms. The food is also delicious and varied. Thanks Ka

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+5

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Accommodation's Reply

16 May 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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Y***o

Leisure

10,0

/10

Reviewed 5 week(s) ago

Recommended for a holiday not too far from Jakarta

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Accommodation's Reply

16 May 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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WH

Wimma H.

9,6

/10

Reviewed 5 week(s) ago

The view from the swimming pool is exciting, you can see the train whooshh passing by

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Accommodation's Reply

14 May 2025

"Dear Wimma H."Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management"

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AT

Antonius T.

10,0

/10

Reviewed 5 week(s) ago

Overall, it was a pleasant stay at this place.

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Accommodation's Reply

12 May 2025

Dear Antonius, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management

U***y

10,0

/10

Reviewed 5 week(s) ago

I'll definitely come here again, it's okay.

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Accommodation's Reply

13 May 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management.

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G***t

Staycation

9,4

/10

Reviewed 6 week(s) ago

easy access and varied breakfast menu and delicious taste

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Accommodation's Reply

08 May 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. We always prioritize the comfort and safety of our guests, your criticism and suggestions are a reference for us to continue to improve our services. Thank you for your recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management.

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Y***a

10,0

/10

Reviewed 8 week(s) ago

Clean, comfortable, friendly, 24 hour check in.

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Accommodation's Reply

21 Apr 2025

Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management

S***y

Staycation

9,7

/10

Reviewed 10 week(s) ago

Really worth the money, really love the ambiance and design, would probably come back here again later ☺️

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Accommodation's Reply

12 Apr 2025

Dear our Valued Guest, We would like to thank you for choosing to stay with Nuanza Hotel & Convention during your recent visit to Cikarang and for sharing your appreciation with us. We look forward to welcoming you back, for another great experience at Nuanza Hotel & Convention. Thanks again and we all look forward to welcoming you again soon. Warm regards, The Management

Razak A.

Staycation

8,7

/10

Reviewed 10 week(s) ago

for an alternative destination against traffic jams, it is very good because from home you can quickly access it via the Cimanggis-Cibitung toll road. Unfortunately, the check-in process took too long, even though we arrived at the hotel quite late in the afternoon but the room was not ready. in the application I requested a lower level room, when I arrived, the front desk staff offered "a. still want a lower level that is ready but a smoking room" or "b. higher level non-smoking room but not ready", I chose option b, but it turned out that the room preparation process took a long time. I chose a smoking room even though I don't smoke, but I didn't expect the hallway to smell so bad of cigarette smoke. it turned out that the room I got was not a lower level either (16th floor), and a smoking room.

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G***t

Staycation

10,0

/10

Reviewed 10 week(s) ago

Overall good. This is the second time I have stayed at Nuanza Hotel

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Accommodation's Reply

07 Apr 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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K***a

9,7

/10

Reviewed 10 week(s) ago

happy to be here for the 2nd time.. starting from the complete facilities to the delicious food.. only if I may give a suggestion, please open the prayer room from when it is close to the dawn prayer time, and the room is ready when it is time to check in.

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Accommodation's Reply

12 Apr 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. We always prioritize the comfort and safety of our guests, your criticism and suggestions are a reference for us to continue to improve our services. Thank you for your recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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H***h

Staycation

9,6

/10

Reviewed 10 week(s) ago

For staying and complete service and facilities are very complete. And the hotel is very clean, it's just a shame that every corner of the room doesn't smell good. And for breakfast at the hotel, the taste is standard, in fact it tastes ordinary.

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1 people find it helpful

Accommodation's Reply

12 Apr 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. We always prioritize the comfort and safety of our guests, your criticism and suggestions are a reference for us to continue to improve our services. Thank you for your recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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R***i

10,0

/10

Reviewed 10 week(s) ago

bgs bgt ada play'n'Learn Snap'n'Feed

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Accommodation's Reply

09 Apr 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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I***n

Staycation

9,7

/10

Reviewed 10 week(s) ago

stay during holiday, many activity options for children so they don't get bored. there is an animal show & playground. yesterday also came when the ofuro was open so it could be an option for children to play in warm water when the weather outside is cold & rainy and can't go to the pool

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Accommodation's Reply

07 Apr 2025

Dear our Valued Guest, Thank you for staying at Nuanza Hotel & Convention and taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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I***e

10,0

/10

Reviewed 12 week(s) ago

I really enjoyed vacationing there, the kids enjoyed playing and swimming until the afternoon.

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1 people find it helpful

Accommodation's Reply

01 Apr 2025

Dear our Valued Guest, Thank you for giving 5 stars and staying at Nuanza Hotel & Convention and thank you for taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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F***i

9,7

/10

Reviewed 13 week(s) ago

I'm really happy the staff are friendly and the hotel is clean and fragrant

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2 people find it helpful

Accommodation's Reply

01 Apr 2025

Dear our Valued Guest, Thank you for giving 5 stars and staying at Nuanza Hotel & Convention and thank you for taking the time to share your experience. We are very happy to hear your best experience and we always ensure comfort and cleanliness in the room. Thank you for the recommendation and we all look forward to your return visit to Nuanza Hotel & Convention. Warm Regards, Management

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Overall Ratings & Reviews Nuanza Hotel and Convention Cikarang

Explore Nuanza Hotel and Convention Cikarang

9,2

9,1

8,9

8,7

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