Overall Ratings & Reviews Artotel Pelangi Park

The glamping room felt hot towards noon (past 9am) like a sauna. The AC could not cool the room. According to the staff, this was because the roof of the room was made of a layer of membrane. The roof of the room was like a tarpaulin, and because it was exposed to sunlight, the heat was felt to the point that even the mattress was hot. We originally wanted to just relax in the room, so we were forced to go out to the mall so we wouldn't get too hot.

Pelangi Park Hotel used to be a 2-star hotel which is currently (2024) managed by the 4-star Artotel Hotel Resort Oh yes, Artotel offers glamping... The best glamping rooms and more expensive prices because it's reasonable What I regret is that the glamping hotel and the regular room hotel (the lowest room) are separated into buildings like 2 different hotels, so if you want breakfast you have to take the car to another hotel (glamping) including a cafe and swimming pool I know how "cool" the Artotel concept is And I know Artotel is not a cheap hotel But this Pelangi Hotel is a hotel with an "old" concept if Artotel wants to take over Pelangi Park ... please change the nameplate of the Pelangi Hotel to Artotel and provide better room facilities and public facilities like a 4-star hotel. One of them is the local TV channel which is minimal

So we just found out that there’s 2 locations, the older Pelangi resort & the newer one with the glamping & everything else. We stayed at the older one different with where all the activities are situated at. Aside from the staff being quite helpful, I think being managed by ARTOTEL, a lot more could be done. During breakfast time, we do not have a choice for a la carte be it food or coffee, juices & more. Because the cafe opens at 13.00🥲 Considering there is not much options up there in the area. Maybe consider operating earlier. Even though the buffet is opened for additional breakfast, some people actually do prefer having breakfast in their rooms, especially if we have to drive up to the newer location. TV & connection should be renewed, maybe consider getting a SMART TV, a lot of cheap options like TCL brand could be purchased, especially knowing your channels are limited. We ordered room service for dinner. Limited options are okay however, flavor & portion could be upgraded. In summary, I’d understand if this property is satisfied with where it is located at(a beautiful area) but if you’d like to be recommended and recognized, do focus on the basic essentials customers usually look for, especially customer’s who can spend to come back for a quick getaway every now and then. From the most economic choice of rooms to the most premium one, smarter customers will remember your value. And maybe make sure to show with pictures how the 2 locations are seperate biar ngga PHP ya bund.

Room is quite ok, service is friendly

It seems like this is a new property taken over by Artotel. Overall it's fun..it's just that from morning to afternoon it's hot and the AC isn't really felt because the roof is made for glamping. The staff are all very nice..and the location is a bit inside the area so at night the street lights are off. Hopefully it will be cooler after this..

The bathroom equipment is incomplete.

For the location, the street is ok, for the room it's ok, but the food is lacking 😁

I had requested a bed size, but upon arrival at the location I still had to wait for it to be prepared for various reasons and was eventually moved to another unit, which also had to wait while I only had CI in the afternoon, and had to wait another 1-2 hours for it to be prepared

It turns out that what is in the photo does not match the reality. It's a 2-star hotel. The swimming pool at the location is dirty and full of leaves, if you want to swim properly you have to go to another location which is a bit higher and you have to drive. I was just surprised that it didn't match the reality in the photo. I wanted to upgrade the info and it was full, but in reality it was all deserted, including the villas. Not satisfied 🙂

Overall good, just the surrounding area is a bit poorly maintained. If it was tidied up it would be much better.

very pleasant location like a hill, very interesting and cool view

stayed in the rose type, the glamping was comfortable but I got a room next to the bamboo tree *lots of ants and insects (hotel staff were very helpful in helping me clean and spray insects). Suggestions: the quality and taste of food in the cafe and breakfast need to be improved and the food should be diversified. Pest control should also be given more attention. Moreover, I brought a toddler, there were red ants climbing onto the bed so it was uncomfortable for me to sleep. the risk of being bitten by insects or the child being bitten by insects.

The food is quite good, but the room facilities are really bad, please don't make the corners of the bed too sharp because it's very dangerous for those with small children, there are lots of ants in the room that reach the mattresses so sleeping is uncomfortable, and the pillows smell like they haven't been washed, please improve the comfort, for a 5 star view

- The room is quite clean, cool, the swimming pool is nice. - The amenities in the room are lacking, the TV remote doesn't work, there is no cable to call the aircraft FO, it seems like some of the gardens need maintenance and cleaning from trash.

WIFI never works. That's important.

Wifi can't be used, Toilet is leaking

Great for a staycation with family

the hotel staff is quite friendly, the room condition is clean and comfortable. also the atmosphere is quiet because it is far from the road. which may be a bit lacking, access to the hotel is far, it is a bit difficult to find a place to eat or a restaurant. But it depends, there are those who want silence, it seems suitable here. but for me it is not suitable. but at night there is cafe entertainment in the hotel, it is quite entertaining.

glamping is recommended, for those who want to try glamping, you can try this

The provider seems to be deliberately misleading, because what is being sold is a glamping atmosphere, in fact a guesthouse. Breakfast is really not worth it