Overall Ratings & Reviews DoubleTree by Hilton Palmdale, CA

Staff was awesome

Great location well kept and really great amenities and staff

If I could rate 0 stars I would. Our first night we had to switch rooms due to a bed bug situation. Regardless of whatever “investigation” proves it to be my children and I were pretty bitten up. When we called to inquire about a late check out we were advised by the front desk they’d reach out to confirm if that was possible, no one reached out and 30 minutes before the original check out time we decided to CALLBACK up to the front desk that is when we were advised late check out was not available! I couldn’t imagine how much more of an inconvenience it would’ve been if we waited any longer for someone to reach back out. Overall the stay was horribly inconvenient and I wouldn’t recommend.

Good place and easy find parking.

Restaurant and bar were not open.

Loved it

Nice hotel

This was my second staying close to family, it is clean and super modern. I love it! 10/10

Clean and nice perfect stay!

We always enjoy our stay at this hotel.

It was very clean and spacious

Nice clean and modern hotel. The receptionist was exceptionally cordial

Easy access from highway

Great stay. Family was having a quince in the ballroom and we were able to get a room and even check in early.

Quiet

Very clean and staff is very professional and efficient. Our AC malfunctioned and immediately maintenance was sent over without hesitation. He was super nice and made it a priority to get it up and running. He always directed himself to us in a courteous manner and with a smile.

A lot of construction going on

Wonderful

The staff was really great

10/10 Customer Service definitely going back when I’m back in town