Hotel was clean , staff was courteous and enjoyable place to stay

Clean room, perfect location for our night out in Montreal

Chambre impeccable et emplacement de choix.

Everything was exceptional........ great place

Nice clean hotel in a great location with a very decent breakfast and endless supplies of coffee!

Bien Bémol, bain et lavabo bouché par des cheveux Pas très agréable Mais très tranquille et bon déjeuner inclus Très près du CHUM et Chinatown tout ce fais à pied

Yep clean room and perfect breakfast in morning

Yes

friendly bilingual staff, great breakfast buffet, clean and spacious room

The room was impeccably clean, with a lovely view of the street. The front desk staff were outstanding. Dining at the restaurant was great, both the food and the ambiance were excellent, and we enjoyed both dinner there.

Comfortable room and bed. The breakfast buffet gets very busy. The staff works hard and are friendly.

Great location. Right next to Chinatown so plenty of food options.

The hotel was clean, although we didn’t get room service. And breakfast may benefit to have a bit more sitting places. Nice location, great front desk service and convenient parking

Great location!

This is a lovely hotel in an excellent location between the old city and modern shopping/entertainment areas. The hotel staff are efficient and helpful. The breakfast was good, but the seating area is limited and filled up quickly. One concern: in these times of increasing environmental awareness, we were surprised that our towels and barely-touched bars of soap disappeared every day to be replaced with new ones, though our towels were hung up and the soap left in the provided soap holder. There is no need for this, and it's unnecessarily wasteful. A hotel at this level should know and do better!

Great location in the center, by the China Town, great and professional staff, clean room.

Clean and spacious rooms! Great location.

clean, nice room, convenient hotel location with parking included, full breakfast with lots of items to choose from

1. The room lighting was quite dim, which made it difficult to do things like applying make up. We had to do our make up in the bathroom where the lighting was brighter. 2. The view from the room was disappointing and not what we expected. This was my second time to stay in this hotel. I liked the first one. 3. It would be helpful if basic amenities like toothbrushes and toothpaste were placed in the room before we check-in, as we had to contact reception to get them. 4. Unfortunately, our room was not cleaned. The housekeeper knocked to ask if we needed service, and we said yea but we were still getting ready for dinner at that time. Due to language barrier, he asked to use google translate, which we did. We agreed that he would return at 4:30pm to clean the room or at least take out the garbage. However, when we returned to the hotel, the room had not been cleaned and the garbage was still there. We contacted the receptionist to report the issue and only then learned that housekeeping service ends at 5:00pm. I’m really disappointed about this and it happened on my birthday!

The room was never clean, they never clean the bathroom or change sheets. The floors were very dirty. All housekeeping did was change towels and make the bed with the dirty sheets. We stay they for a whole week and they never clean the tub or the toilet. Do not recommend.