7,9
Pleasant
From 186 reviews
Provided by travelers on
Cleanliness

7,8

Room Comfort

8,1

Meal

7,8

Location

8,2

Service and Facilites

7,7

People often mention about Cabin Capsule
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Bathroom (9)
Hotel Area (9)
Bedroom (8)
Ambiance (7)
Staff Friendliness (6)
Distance to City Center (5)
Surroundings (5)
Accessibility (5)
Activity Option (5)
Check-in/out Time (5)
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Traveler Reviews Cabin Capsule

Number of reviews per page
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40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
This is the 3rd time I stay here. Very strategic location, very clean, and comfortable
1 people find it helpful
D***h
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 11 week(s) ago
Late-night check-in was extremely uncomfortable. There was no lobby, no receptionist, or staff to help or ask questions. The overall experience was less than pleasant.
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Y***a
icon-Medical
Medical
icon-origin-TRAVELOKA
7,0
/10
Reviewed 31 week(s) ago
Not according to the photo!! just sat on the bed for 10 minutes, my husband and I decided to move to another hotel, disappointed, very not recommended, the hotel is very dark, very minimal lighting, very dirty, no receptionist!! only confirmed on WA then told to go upstairs and told the room number and access code. very dirty!!!! the room is not soundproof, and the air circulation is not good.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Sorry sis, it's not that it doesn't match the photo, you didn't click on the room type. And also read the description. If you read carefully, we have explained from the hotel description that there is no receptionist (self check in). :)
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 32 week(s) ago
Overall is good. Only the gallon and electric kettle are a bit dirty
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2 people find it helpful
G***g
icon-origin-TRAVELOKA
8,5
/10
Reviewed 37 week(s) ago
next time definitely come here again recommended for those who stay for a few days. the process is not complicated the communication of the hotel service staff is good. the price is also not too expensive, but not cheap either..
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3 people find it helpful
solihat s.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 40 week(s) ago
The hotel room is very comfortable, the bathroom is clean, and the hotel area is also clean. There is no receptionist, so later you just WA the cellphone number on the wall of the hotel stairs because the lock uses a pin. Next to the bedroom is a window with a view of the city and mountains. The hotel is really nice, especially the executive room
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11 people find it helpful
Yayan M. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 40 week(s) ago
first time to a capsule-like accommodation, hilarious, thought I was sleeping in a cupboard, it was fun... thankful for the test being close by...
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3 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
The place is pretty nice, the AC is cold.
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2 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
Comfortable, can see the road, just confused, there is no receptionist
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2 people find it helpful
R***i
icon-origin-TRAVELOKA
5,3
/10
Reviewed 49 week(s) ago
The hotel has no receptionist so when we first entered we were confused and ended up looking for our own room and had to contact the hotel again. Finally the room password was given via WA chat, the room was okay and comfortable but I think the password is not very safe, the bathroom is creepy and scary maybe because it is made of iron (already rusty) and the color is not bright enough so that the bathroom looks dark.
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12 people find it helpful
a***a
icon-origin-TRAVELOKA
6,3
/10
Reviewed 50 week(s) ago
There is no one manning the reception, the bathroom looks like it is no longer fit for use, it looks like a building that is no longer in operation!
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4 people find it helpful
iHamzy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 52 week(s) ago
The room is very comfortable and nice for resting, the AC is cold, there is a place to charge, basically it is comfortable.
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7 people find it helpful
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 53 week(s) ago
The room is very comfortable but there is something missing, namely there is no glass and no one guarding the front or receptionist 🙏🏻 but motorbike storage is also safe
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2 people find it helpful
M***y
icon-origin-TRAVELOKA
6,5
/10
Reviewed 54 week(s) ago
Scary, very quiet. I'm afraid to see the situation🥺 The bathroom looks like it's been unoccupied for a long time. Finally did not stay and find another accommodation
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2 people find it helpful
Rusi W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 62 week(s) ago
I have my staffs stay here for short rest, they said its very convenience have guidance in WA apps and direct can rest.
3 people find it helpful
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 63 week(s) ago
The bathroom is broken. Please fix it.
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1 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5,0
/10
Reviewed 63 week(s) ago
I understand that self check in is only supposed to be given directly after booking, give a code, etc. because there is no FO samsek. Can you please repair the cabin when the door has fallen off? The bathroom is really really dirty! It's not safe because there are no access keys on each floor so everyone can go up. Even though the cabin has a smart lock, the cabin door doesn't have a lock.
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8 people find it helpful
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 64 week(s) ago
It's really good, you can check in yourself, you don't need to bother checking out yourself.
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2 people find it helpful
E***c
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,7
/10
Reviewed 66 week(s) ago
Self check in, go straight in and suddenly have to ask for instructions. It's true that self check in is true, but for those who have never tried it, don't regret choosing here. for the facilities, please improve the sanitary facilities of the bathroom until the door is broken. for the heater okay.. please explain when you want to enter.. except the theme of the hotel is dark. the room is okay, keep it
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L***a
icon-origin-TRAVELOKA
6,3
/10
Reviewed 68 week(s) ago
Location's great. Facility was so limited, no mirror at all, there's only 1 towel, and when we asked the staff to give us additional towel, they said all the towel was wet and only 1 towel for 1 room. We asked them why, because the standard for every hotel or room should have 2 towels, they didn't response. Also, the sink in bathroom is all rusted. Overall we don't recommend this hotel.
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2 people find it helpful
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